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Professional services stories

Xero launches AI-native operating system for small firms
Digital Transformation

Xero launches AI-native operating system for small firms

The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.

By Karen Joy Bacudo • 3 min read • Last month
Emergent launches Wingman autonomous AI agent for work
Software-as-a-Service

Emergent launches Wingman autonomous AI agent for work

By handling emails, calendars and routine requests in the background, the tool aims to cut admin for businesses wary of autonomous AI risks.

By Sean Mitchell • 3 min read • Last month
StructureFlow update turns legal data into editable AI
Data Analytics

StructureFlow update turns legal data into editable AI

Legal and finance teams can now turn PDFs, images and spreadsheets into editable diagrams, cutting manual rebuilds as structures change.

By Sean Mitchell • 3 min read • Last month
Elite adds AI to flag dubious legal billing entries
Robotic Process Automation

Elite adds AI to flag dubious legal billing entries

Law firms could cut client disputes as Elite’s new tool spots subjective billing risks before invoices are submitted.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Former Black Basta affiliates target executives in Teams
Unified Communications

Former Black Basta affiliates target executives in Teams

Senior staff are increasingly in the crosshairs as suspected former Black Basta affiliates use Teams impersonation to seize remote access.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Auctor raises USD $20 million for software implementation
DevOps

Auctor raises USD $20 million for software implementation

The funding gives the New York-based startup backing to tackle costly enterprise software roll-outs that often run late and over budget.

By Sean Mitchell • 5 min read • Last month
Dayshape teams with Microsoft on AI staffing tools
Customer Relationship Management

Dayshape teams with Microsoft on AI staffing tools

Professional services firms may soon query staffing, capacity and project finances in Teams as Dayshape embeds its tools in Microsoft 365 Copilot.

By Sofiah Nichole Salivio • 3 min read • Last month
Tax Systems launches AI Assistant for cross-border tax
Document Management

Tax Systems launches AI Assistant for cross-border tax

Multinational tax teams could save hours each week as a new tool combines internal data with trusted cross-border research across 220 jurisdictions.

By Karen Joy Bacudo • 4 min read • Last month
Inde appoints Chris Beckett as technology strategist
Digital Transformation

Inde appoints Chris Beckett as technology strategist

Customers seeking clearer technology planning will now have a dedicated senior adviser as Inde formalises strategic guidance amid growing investment complexity.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Professional services stories

New Zealand firms seek energy certainty to boost investment
Robotic Process Automation

New Zealand firms seek energy certainty to boost investment

Energy uncertainty is delaying spending, with 39 per cent of firms postponing expansion plans as costs and supply stay volatile.

By Mark Tarre • 4 min read • Last month
AI agents set to wipe out middle managers, says Quanton chief
Digital Transformation

AI agents set to wipe out middle managers, says Quanton chief

Australian firms may soon run with far fewer managers as AI agents take over tasks once done by lawyers and analysts.

By Kaleah Salmon • 5 min read • Last month
Young workers overlook payroll as strategic career option
Digital Transformation

Young workers overlook payroll as strategic career option

Only 3% of 18-to-24-year-olds see payroll as strategic, raising concerns over future recruitment and pay accuracy for employers.

By Kaleah Salmon • 4 min read • Last month
EY New Zealand appoints Willett & Bremner to tech roles
Data Analytics

EY New Zealand appoints Willett & Bremner to tech roles

Businesses are under pressure to prove returns on existing tech spend, prompting EY New Zealand to bolster its AI and SAP leadership.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI shifts client expectations as fees face pressure
DevOps

AI shifts client expectations as fees face pressure

Fees are under pressure as two-thirds of service providers say clients want more for less and expect AI to cut costs.

By Sean Mitchell • 4 min read • Last month
UK startups shift outside Central London, report finds
Hybrid & Remote Work

UK startups shift outside Central London, report finds

Founders are increasingly opting for commuter-belt bases, as new data shows more than half of UK startups now launch outside Central London.

By Sean Mitchell • 4 min read • Last month
Isle of Man makes data a legal asset class
Data Protection

Isle of Man makes data a legal asset class

Businesses in finance and healthcare could gain clearer rules for using datasets as collateral, licensing revenue and investment under the new law.

By Kaleah Salmon • 4 min read • Last month
Videosign & Brightsolid expand AI cloud partnership
Unified Communications

Videosign & Brightsolid expand AI cloud partnership

The move should help Videosign add AI note-taking and form-filling tools without compromising compliance, security or cloud costs.

By Catherine Knowles • 4 min read • Last month
The growing gap between businesses that use tech well and those that don't
Customer Relationship Management

The growing gap between businesses that use tech well and those that don't

Businesses that fail to turn data, automation and integration into action risk slower growth, missed leads and weaker customer experiences.

By Lovan • 6 min read • Last month