Tendfor updates Teams customer service with AI tools
about 10 hours agoAI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.
Indian stories
Blue Cloud Softech crosses ₹1,000 crore revenue mark
Higher profits and a stronger order pipeline are bolstering Blue Cloud Softech Solutions after annual revenue topped ₹1,000 crore for the first time.
Logic launches Workspaces for flexible hybrid offices
Businesses can now reconfigure meeting spaces faster as hybrid working drives demand for modular office infrastructure.
TP-Link starts making Wi-Fi 7 gear in India locally
The move could lift supply of enterprise routers and access points in India, after the government opened the lower 6 GHz band for licence-free use.
Oppo launches Find X9s & Ultra smartphones in India
The premium Android fight in India intensifies as OPPO touts 22% first-quarter growth and five-year software support for buyers.
Lenskart launches Gemini AI smart glasses in India
More than 35,000 people have signed up for early access as the eyewear retailer moves into wearables with its AI-powered glasses.
Portronics launches laptop stand with built-in USB hub
Demand for desk accessories is rising as the new stand combines posture support, a 6-in-1 hub and phone storage for Indian users.
Expert Opinions
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Completing the 5G journey: Why APAC's 6G ambition depends on what we do next
Asia Pacific operators must turn 5G investment into enterprise revenue if the region is to make 6G more than a distant ambition.
15 days ago
How accurate address data powers identity verification
Poor address data can raise fraud losses, trigger compliance failures and slow onboarding, making identity checks less reliable.
about 1 month ago
Why frontline mobility is becoming an operational intelligence layer
Frontline device outages are costing logistics and healthcare teams hours a month, pushing mobility from support tool to data source.
about 1 month ago
Black Box Automation vs. Engineer Control: The partnership ...
about 1 month ago
Telcos reshape music streaming for local audiences
about 2 months ago
Supporting service providers with their global ambitions
about 2 months ago
Why fibre connectivity must be a front-end consideration in data ...
about 2 months ago
Latest News
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NetApp and Cisco expand FlexPod with enterprise AI systems
Enterprises could cut integration work and security risk as pre-tested FlexPod systems are aimed at production AI deployments and edge use cases.
OptiValue Tek files AI patent for smarter mobility
The filing could sharpen competition in driver monitoring and telematics as insurers and fleet operators seek faster risk and incident alerts.
NGMN urges simpler 6G migration with MRSS baseline
Operators risk higher costs and fragmented networks unless 6G migration is simplified, with standards still expected in the early 2030s.
Innodisk unveils five-layer edge AI ecosystem at Computex
Businesses wanting to keep AI data on site are being targeted with tools for local model training, edge inference and remote updates.
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Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
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Analyst Insights
Industry research and analysis from leading firms.
Gigamon & Splunk join forces on federated telemetry
Joint customers can search distributed telemetry without centralising it, cutting storage and ingestion costs across hybrid cloud and private systems.
2 days ago
IDC forecasts record smartphone shipment slump in 2026
Higher handset prices and supply shortages are set to hit low-end buyers hardest as worldwide shipments slump 13.9% next year, IDC said.
3 days ago
Claroty launches AI security agent for critical systems
It targets operators where outages can threaten safety and continuity, as industrial and healthcare environments face faster-moving AI-driven attacks.
5 days ago
IoT Analytics flags seven telecom trends at MWC 2026
Operators are shifting towards AI, satellite links and embedded security as telecom and IoT networking converge with compute and device control.
5 days ago