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Milestone Systems names Mike Metcalfe South Pacific lead
EduTech

Milestone Systems names Mike Metcalfe South Pacific lead

Milestone Systems has rehired Mike Metcalfe to lead key South Pacific accounts, driving video intelligence growth in New Zealand and Australia.

By Mark Tarre • 4 min read • Mon, 2nd Mar 2026
AI ambitions collide with legacy integration problems
EduTech

AI ambitions collide with legacy integration problems

AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.

By Sofiah Nichole Salivio • 4 min read • Sat, 28th Feb 2026
Infobip unveils AgentOS to power AI-first customer service
Unified Communications

Infobip unveils AgentOS to power AI-first customer service

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Six leaders shortlisted for Veuve Clicquot Bold Awards
Supply Chain

Six leaders shortlisted for Veuve Clicquot Bold Awards

Veuve Clicquot names six women leading change in hospitality, music, fashion and climate as finalists for its 2026 Bold Awards.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
AI now default tool in fraud & AML, says SEON report
Gaming

AI now default tool in fraud & AML, says SEON report

AI has become the default weapon against fraud and AML, but SEON warns fragmented systems mean higher spend and rising operational strain.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
Study finds AI adoption high but operations lag behind
DevOps

Study finds AI adoption high but operations lag behind

Most big firms use AI, yet only 12% run truly continuous AI-led IT operations, missing speed, security and architecture gains.

By Shannon Williams • 4 min read • Thu, 26th Feb 2026
ANZ marketers turn to AI as customer expectations soar
Digital Transformation

ANZ marketers turn to AI as customer expectations soar

ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.

By Shannon Williams • 5 min read • Thu, 26th Feb 2026
NZ small firms see strongest sales growth in three years
Manufacturing

NZ small firms see strongest sales growth in three years

New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Feb 2026
TCS & GitLab partner on AI-native DevSecOps at scale
DevOps

TCS & GitLab partner on AI-native DevSecOps at scale

TCS and GitLab team up to bring AI-native DevSecOps at scale, using autonomous agents to speed enterprise software delivery securely.

By Sean Mitchell • 4 min read • Wed, 25th Feb 2026
AI drives cyber budgets yet remains first on the chop list
Manufacturing

AI drives cyber budgets yet remains first on the chop list

AI is driving sharp rises in cyber spend, yet boards still see it as the easiest line to cut when budgets come under pressure.

By Mark Tarre • 4 min read • Wed, 25th Feb 2026
Retailers face USD $796bn in losses from returns, shrink
Data Analytics

Retailers face USD $796bn in losses from returns, shrink

Retailers risk USD $796bn in losses from returns and shrink in 2025, with omnichannel gaps fuelling preventable fraud and abuse.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 21st Feb 2026
Firms race to counter fast-evolving AI-driven fraud
Data Analytics

Firms race to counter fast-evolving AI-driven fraud

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Finance AI stuck in risky mid-maturity 'AI middle'
Manufacturing

Finance AI stuck in risky mid-maturity 'AI middle'

Finance leaders warn of a risky 'AI middle' as many firms stall between pilots and governed, audit-ready use of automation in core workflows.

By Karen Joy Bacudo • 4 min read • Fri, 20th Feb 2026
'Valentine' wording boosts email wins, study finds
DevOps

'Valentine' wording boosts email wins, study finds

Brands swapping 'Valentine's Day' for personal 'Valentine' subject lines see big email gains, as generic “love” talk and “shop” prompts drag.

By Mark Tarre • 4 min read • Fri, 13th Feb 2026

Stories from Other Regions

Retail stories

Vertali boosts global hiring amid mainframe security boom
Disaster Recovery

Vertali boosts global hiring amid mainframe security boom

Vertali expands its global workforce across technical, programme and support roles as mainframe security and modernisation demand surges.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Feb 2026
Shoppers turn to AI tools in hunt for better retail deals
Digital Transformation

Shoppers turn to AI tools in hunt for better retail deals

Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.

By Kaleah Salmon • 4 min read • Fri, 20th Feb 2026
Spitfire unveils dual-IMSI multi-network IoT data SIM
Unified Communications

Spitfire unveils dual-IMSI multi-network IoT data SIM

Spitfire launches dual-IMSI multi-network IoT SIM for UK firms, promising seamless failover, tighter security and tariffs from GBP £1 a month.

By Catherine Knowles • 3 min read • Wed, 18th Feb 2026