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Travel technologies stories

SiteMinder expands hotel bookings into AI channels
Digital Transformation

SiteMinder expands hotel bookings into AI channels

Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.

By Sean Mitchell • 5 min read • Last month
Kiwis turn to travel agents amid Middle East disruption
Risk & Compliance

Kiwis turn to travel agents amid Middle East disruption

Uncertainty over Middle East routes is pushing more New Zealanders to travel agents, with 82% now avoiding the region, TAANZ says.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Koala & Volotea launch travel insurance partnership
Customer Experience

Koala & Volotea launch travel insurance partnership

Volotea’s 11 million annual passengers can now buy automatic cover for delays, lost bags and cancellations across its network.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI can inspire travel, but it still can't book it. That's about to change
Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

Younger travellers are already using AI for planning, but direct bookings still depend on live inventory and real-time data.

By Mike Putman • 11 min read • Last month
Agoda opens Bangkok technology hub for nearly 4,000
Clean technologies

Agoda opens Bangkok technology hub for nearly 4,000

Nearly 4,000 staff will be consolidated in One Bangkok as the travel platform expands its regional technology base and operations.

By Mark Tarre • 3 min read • Last month
SAP Concur adds AI expense, travel tools with integrations
Digital Transformation

SAP Concur adds AI expense, travel tools with integrations

The updates should cut manual expense work and tighten policy compliance as SAP Concur rolls out more AI and card-linked automation.

By Mark Tarre • 5 min read • Mon, 30th Mar 2026
Independent hotels hit by weaker demand & OTA pressure
Data Analytics

Independent hotels hit by weaker demand & OTA pressure

Weaker pricing and higher OTA reliance left independent hotels with lower revenue per room as demand softened in 2025.

By Sean Mitchell • 3 min read • Fri, 27th Mar 2026
Custom Travel Solutions launches RouteStack for AI bookings
Digital Transformation

Custom Travel Solutions launches RouteStack for AI bookings

The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.

By Sofiah Nichole Salivio • 4 min read • Fri, 27th Mar 2026
SAP Concur & Amex GBT expand Complete travel platform
Data Analytics

SAP Concur & Amex GBT expand Complete travel platform

Travellers and finance teams should see fewer manual steps as the firms link booking, support and expenses more closely across Complete.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026
Asia-Pacific airlines lead global inflight Wi-Fi adoption
Digital Transformation

Asia-Pacific airlines lead global inflight Wi-Fi adoption

Passengers on Asia-Pacific legacy carriers are far more likely to get onboard internet, with 95% of fleets now partly or fully equipped.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 26th Mar 2026
Garnier wins JCDecaux award for weather-led campaign
JCDecaux

Garnier wins JCDecaux award for weather-led campaign

Weather-triggered ads helped Garnier lift sales 10% and win JCDecaux's 2025 Programmatic Campaign of the Year Award in Australia.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Mar 2026

Stories from Other Regions

Travel technologies stories

Mastercard brings Apple Wallet transit payments to Korea
Wearables

Mastercard brings Apple Wallet transit payments to Korea

International visitors to South Korea can now tap iPhone and Apple Watch for subway, bus and taxi fares, avoiding cash and local cards.

By Karen Joy Bacudo • 3 min read • Last month
HI USA taps Cloudbeds to streamline hostel network
Digital Transformation

HI USA taps Cloudbeds to streamline hostel network

The nonprofit expects the cloud-based system to cut admin for staff across the country’s largest hostel network and improve guest service.

By Mark Tarre • 4 min read • Last month
JCDecaux wins Western Sydney airport advertising deal
Smart Cities

JCDecaux wins Western Sydney airport advertising deal

The contract secures JCDecaux a long-term digital network at Sydney's new 24-hour airport, set to open for 10 million passengers.

By Joseph Gabriel Lagonsin • 4 min read • Last month
RBC partners with Hopper to update Avion Rewards Travel
Digital Transformation

RBC partners with Hopper to update Avion Rewards Travel

Avion Rewards members will soon get a new booking portal with flexible point redemptions and pricing tools as RBC shifts travel tech to Hopper.

By Karen Joy Bacudo • 4 min read • Last month
Qodo raises $70 million to develop a trust layer for AI coding
Data Protection

Qodo raises $70 million to develop a trust layer for AI coding

The funding will help Qodo expand globally as enterprises look for ways to verify AI-written code before it reaches production systems.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Roomex launches Insights Pro for hotel spend scrutiny
Software-as-a-Service

Roomex launches Insights Pro for hotel spend scrutiny

UK finance teams can now audit hotel bookings against live alternatives, with Roomex's paid tool costing GBP £99 a month per company.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026
Britons set to spend GBP £2.39bn on Easter goodies
Marketing Technologies

Britons set to spend GBP £2.39bn on Easter goodies

Slower growth in Easter spending reflects cautious households, even as the holiday is set to generate GBP £2.39bn for retailers.

By Karen Joy Bacudo • 4 min read • Fri, 27th Mar 2026