The Ultimate Guide to Airlines
A curated Indian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
Indian Airlines News
Regional stories with direct local relevance
TCS & Amadeus partner on AI-led airline retail tech
TCS and Amadeus form global AI-led travel tech alliance, debuting Nevio Service Centre UI to modernise airline retail and servicing.
Indian banks pivot loyalty points to travel experiences
Indian banks are overhauling loyalty schemes, swapping cashback for travel, lounges and lifestyle perks to lure Gen Z and affluent cardholders.
IndiGo partners with Amadeus to enhance booking technology
Amadeus and IndiGo team up to integrate NDC content, enhancing booking efficiency and personalisation. IndiGo aims to revolutionise air travel in India and beyond.
Expert Columns
Recent Airlines News
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
South East Asia & India launch loyalty industry body
The new body seeks to help brands retain customers as Asia-Pacific loyalty spending is forecast to reach USD $141.8 billion by 2030.
Asia-Pacific travellers face confidence gap in bookings
Travel brands may need to win confidence, not just attention, as 60% of Asia-Pacific consumers say they feel sure about choosing a destination.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
Singapore to host airport expo amid USD $240 billion boom
Airport operators in Asia and the Middle East face pressure to add capacity and modernise as traffic is forecast to surge over the decade.
Wipro launches Applied AI centre for Claude models
The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.
Workiva names Deloitte, VantagePoint & Alpha FMC winners
Deloitte's sixth straight global honour underlines rising demand for software partners that can join reporting, risk and sustainability systems.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Expedia moves ad business under chief marketing officer
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
Gigs partners with ShopBack to launch travel eSIM in Asia-Pacific
Travel customers in seven markets can now buy and manage eSIM data inside the ShopBack app, avoiding roaming charges and extra sign-ups.
Viasat launches ViaSat-3 F3 to boost Asia-Pacific links
Extra capacity for airlines, ships and remote broadband users in Asia-Pacific is expected later this year after the satellite’s deployment and testing.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Amperity expands Australian operations with AWS rollout
Australian retailers and other regulated firms can now keep customer data in-country as Amperity adds AWS hosting in Sydney and Melbourne.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.