Analyst report stories - Page 86
Gartner names Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant
Tue, 17th Aug 2021
#
crm
#
uc
#
martech
Gartner has named Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant. Making the company a seven-time Magic Quadrant leader.
Internal promotion sees Nathan Gower promoted to Boomi ANZ MD
Tue, 17th Aug 2021
#
boomi
#
analyst report
#
job moves
Boomi appoints Nathan Gower as ANZ managing director to drive company growth and support customers' digital transformation initiatives.
Laser focus on customer-oriented tech top priority for customer service industry - report
Tue, 17th Aug 2021
#
crm
#
cx
#
martech
CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.
8x8 celebrates 'Challenger' position on Gartner MQ for Contact Centre as a Service
Tue, 17th Aug 2021
#
crm
#
uc
#
martech
8x8 CEO Dave Sipes says the recognition validates the company’s commitment to the four pillars of great customer service.
Group-IB named cyber threat intelligence market leader
Mon, 16th Aug 2021
#
cloud services
#
threat intelligence
#
report
Group-IB has been named one of the leaders in the global cyber threat intelligence market by Frost & Sullivan, the international research and consulting firm.
8x8 says it's raising the bar for cloud communications with 99.999% global uptime SLA
Mon, 16th Aug 2021
#
uc
#
contact centre
#
8x8
8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.
More than a third of global organisations have experienced ransomware — report
Fri, 13th Aug 2021
#
malware
#
ransomware
#
cybersecurity
The report found increasing instances of ransomware victims experiencing multiple breach events, as well as a rise in the average ransom payment.
Gartner names NICE as leader in CCaaS for 7th consecutive year
Thu, 12th Aug 2021
#
crm
#
uc
#
data analytics
For the seventh consecutive year, Gartner has named NICE CXone as a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report.
Kaspersky achieves champion status once more in Cybersecurity Leadership Matrix
Tue, 10th Aug 2021
#
cybersecurity
#
kaspersky
#
analyst report
Kaspersky has achieved champion status for the second consecutive year in the 2021 Cybersecurity Leadership Matrix by Canalys.
Gartner: Gaps between employer and staff sentiment on the future of work
Mon, 9th Aug 2021
#
hybrid & remote work
#
wfh
#
employment
A gap is emerging between executive and individual contributor perceptions on the future of the employee experience, says Gartner.
Global revenue of $400 billion by 2025 forecast for IaaS and PaaS markets - IDC report
Fri, 6th Aug 2021
#
paas
#
public cloud
#
iaas
IDC has published a report forecasting the IaaS and PaaS markets will have combined revenues of $400 billion by 2025.
Worldwide 5G network infrastructure revenue to reach $19 billion
Fri, 6th Aug 2021
#
uc
#
5g & beyond
#
wireless networks
Investment in legacy wireless generations is rapidly deteriorating and spending on non-5G small cells is poised to decline as CSPs move to 5G small cells.
The case for continuous Intelligence in APAC cities
Wed, 4th Aug 2021
#
smart cities
#
analyst report
#
hazelcast
Data is most useful at the exact time it is captured, leading to a fundamental rethink in how it should be treated, writes Hazelcast CTO John DesJardins.
BlackBerry releases Jarvis 2.0 the latest edition of its flagship analysis tool
Thu, 29th Jul 2021
#
saas
#
smartphones
#
blackberry
BlackBerry has released BlackBerry Jarvis 2.0, the latest edition of its flagship software composition analysis tool.
Interview: The master plan behind Hyland's Nuxeo & Alfresco acquisitions
Tue, 27th Jul 2021
#
alfresco
#
content creation
#
hyland
Enterprise content management (ECM) and content services provider Hyland thrives on grabbing the right opportunities for its evolution.
Cohesity named as Leader in Gartner Enterprise Backup and Recovery Software Solutions
Fri, 23rd Jul 2021
#
dr
#
cloud services
#
gartner magic quadrant
Gartner’s recognition of Cohesity as a leader speaks to the company's strengths in delivering next-generation data management.
InterSystems named leader in multimodel data platforms
Fri, 23rd Jul 2021
#
healthtech
#
data platform
#
intersystems
InterSystems is recognized as a leader in multimodel data platforms by Forrester, praised for its IRIS data platform.
Thycotic and Centrify named as Leaders in Gartner MQ for Privileged Access Management
Fri, 23rd Jul 2021
#
devops
#
pam
#
apm
ThycoticCentrify, the merged companies of Centrify and Thycotic, have been named Leaders in the Gartner Magic Quadrant for Privileged Access Management.
Cyber attackers will have weaponised operational technology environments to harm or kill humans - Gartner
Thu, 22nd Jul 2021
#
risk & compliance
#
cybersecurity
#
analyst report
Cyber attackers will kill humans through operational technology by 2025, says Gartner. Lack of security controls in OT environments is a major concern.
Internet of Things in desperate need of more robust identity and access management
Wed, 21st Jul 2021
#
pam
#
iot
#
industrial iot
The future of identity and access management in the IoT will adopt a multi-faced approach, according to ABI Research.