TelcoNews India - Telecommunications news for ICT decision-makers

Avaya stories

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Brendan Maree joins ProHance to spur growth in Australia & New Zealand
Last week
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digital transformation
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contact centre
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avaya
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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contact centre
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avaya
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it industry
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
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Zscaler appoints Karl Soderlund to drive growth
Sat, 11th Mar 2023
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network security
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firewall
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cloud security
Zscaler, a cloud security firm, has hired Karl Soderlund, a former SVP at Palo Alto Networks, as its SVP of Worldwide Partners and Alliances.
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Video: 10 Minute IT Jams - The latest update from Avaya
Thu, 9th Mar 2023
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wfh
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compliance
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ai
Avaya's Managing Director of Australia and New Zealand, Dino Beverakis, discusses the future of work and customer experience in 10 Minute IT Jams.
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Digital Barriers hires new leaders to expand growth
Fri, 24th Feb 2023
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uc
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video
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outsourcing
Digital Barriers expands leadership team with key hires, bringing expertise in telco, hyperscale, and IoT to accelerate growth & revenue.
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Avaya appoints Dino Beverakis as CEO for Aus & New Zealand
Fri, 9th Dec 2022
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wfh
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avaya
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it industry
Avaya has appointed Dino Beverakis as Managing Director for Australia and New Zealand. He will focus on driving growth and expanding opportunities.
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Avaya showcases metaverse tech at Gartner’s symposium
Wed, 9th Nov 2022
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contact centre
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paas
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cx
At the Gartner IT Symposium/Xpo, Avaya is showcasing solutions to enable organisations to turn every moment with customers into momentum for their businesses.
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Silver Spring Pathfinder creates opportunities with Avaya
Mon, 17th Oct 2022
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cloud services
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contact centre
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outsourcing
Silver Spring Pathfinder (SSP) has used Avaya technology to provide employment opportunities for disadvantaged Singaporeans.
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Brisbane law firm hits record staff retention levels with Avaya Cloud Office
Fri, 14th Oct 2022
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cloud services
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avaya
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privacy
With access to Avaya technology, the organisation has also safeguarded itself against potential compliance and security issues.
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Avaya and Alcatel-Lucent upgrade their strategic partnership
Thu, 13th Oct 2022
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cloud services
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contact centre
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network infrastructure
The upgraded partnership will enable organisations to innovate easily without the need for operationally disruptive technology replacement initiatives.
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Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed, 24th Aug 2022
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crm
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uc
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cx
Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.
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Avaya expands Microsoft partnership to deliver OneCloud on Azure
Thu, 12th May 2022
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cloud services
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microsoft
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voip
The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud.
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Avaya OneCloud sees 118% ARR growth for second quarter 2022
Thu, 12th May 2022
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cloud services
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microsoft
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contact centre
Avaya Holdings has reported $750 million annual recurring revenue (ARR) for its OneCloud offering, up 21% sequentially and 118% from the same period last year.
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Flexera appoints Steve Shaw as Australia, New Zealand country manager
Tue, 26th Apr 2022
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digital transformation
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avaya
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nz
Flexera expands in APAC & promotes Steve Shaw to ANZ country manager. Shaw will oversee growth in direct & channel sales of Flexera One.
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Avaya and Alcatel-Lucent Enterprise form strategic partnership
Thu, 31st Mar 2022
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cloud services
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contact centre
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digital transformation
Avaya and Alcatel-Lucent Enterprise announce a strategic partnership to accelerate customers transformations to the cloud.
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Five ways to deliver the total experience to customers
Thu, 24th Mar 2022
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crm
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contact centre
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cx
It's a question that's been pondered over the decades, shrouded in mystery. How can organisations give customers what they really want?.
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Sekuro appoints Trent Jerome as Sales Director
Fri, 18th Mar 2022
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cisco
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avaya
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hpe
Cybersecurity startup Sekuro appoints Trent Jerome as CFO and Jeff Sheard as sales director, with Noel Allnut promoted to managing director.
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Avaya creates global ecosystem of partners, developers and customers
Wed, 20th Oct 2021
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crm
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cx
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martech
Avaya launches Avaya Experience Builders, a new ecosystem to help enterprises build better experiences for employees and customers.
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People are a demanding bunch: how to service the customer that wants everything
Fri, 30th Jul 2021
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crm
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contact centre
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cx
The everything customer might sound like an abstract concept, but if we brush away the buzzword veneer, it becomes apparent that we’re all everything customers.
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Avaya spruces up Spaces collaboration platform
Wed, 24th Mar 2021
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uc
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video conferencing
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avaya
The company has added AI-based background and noise filtering, integrated voice and video calling, and additional interoperability capabilities.
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Avaya contact centre expertise wins three awards
Mon, 18th Jan 2021
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crm
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contact centre
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martech
Avaya's contact centre expertise wins three awards from Frost - Sullivan, including market leadership and vendor of the year.
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Avaya brings AWS AI, machine learning intelligence to OneCloud CCaaS
Thu, 14th Jan 2021
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cloud services
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contact centre
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hyperscale
Avaya teams up with Amazon Web Services to expand its AI-powered customer experience capabilities for Avaya OneCloud CCaaS customers.
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Avaya revamps Vantage all-in-one meeting solution
Tue, 10th Nov 2020
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uc
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collaboration
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avaya
Includes a built-in conferencing camera, wide band audio and four microphones, enabling collaboration without requiring the use of a laptop.
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Avaya turns to NVIDIA AI to enhance video communication platform
Tue, 13th Oct 2020
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uc
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video conferencing
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collaboration
Avaya’s cloud collaboration and communication suite Avaya Spaces now has an added touch of NVIDIA’s cloud artificial intelligence (AI) solutions.