Banking stories - Page 61
Why the future of customer experience is both human and machine
Fri, 2nd Feb 2018
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crm
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uc
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cx
Touchpoint's CEO says when it comes to customer experience don’t believe the ‘robot revolution’ will happen overnight.
2017 brought a surge of ransom & hijack attacks against APAC
Wed, 31st Jan 2018
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malware
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ransomware
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cybersecurity
Asia Pacific is a hotspot for ransomware, hijackers, spyware and worms and one security expert believes that the region is becoming a major target.
Peer-to-peer lending company Harmoney picks DataRobot for credit risk assessment AI
Wed, 31st Jan 2018
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robots
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ai
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peer-to-peer lending
The machine learning models Harmoney has created with DataRobot are trained on data captured from more than 300,000 loan applications.
From Dridex to Friedex: Malware creators dabble in ransomware
Wed, 31st Jan 2018
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malware
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ransomware
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cybersecurity
The creators of the Dridex banking Trojan are also responsible for FriedEx (also known as BitPaymer), a ransomware that was discovered in mid-2017.
Biometrics vs passwords: How the generation gap is shaping workplace security
Tue, 30th Jan 2018
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biometrics
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passwords
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ibm security
Millennials are moving beyond the world of passwords and quickly embracing biometrics, leaving the older generations to continue using passwords.
SMB business confidence drops as economy tightens – survey
Thu, 25th Jan 2018
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fintech
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financial systems
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accounting systems
The survey took responses from over 200 firms, comprising micro (up to 5 staff) and intermediate businesses (6 to 20 staff).
Cisco’s top 10 ICT trends for 2018
Thu, 25th Jan 2018
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cisco
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ict
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analyst report
Cisco CTO Kevin Bloch forecasts the top 10 ICT trends for 2018, highlighting advancements from AI to autonomous vehicles, driven by rapid tech growth.
Cybersecurity experts opine on confession it’s not if but when UK is attacked
Wed, 24th Jan 2018
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cybersecurity
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venafi
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industry experts
Ciaran Martin says the UK has been ‘fortunate’ to avoid an attack that could cause devastating disruption to elections or critical infrastructure.
Ursnif banking Trojan loves New Zealand and Australia as its targets
Wed, 24th Jan 2018
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malware
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cybersecurity
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proofpoint
The Ursnif Banking Trojan seems to love Australia and New Zealand, based on findings that show its ‘disproportionate prevalence' in the two countries.
APAC to be the fastest-growing region for security assessment services
Mon, 22nd Jan 2018
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devops
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apm
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software development
Asia Pacific will be a hotspot for security assessment vendors as it becomes the fastest growing region in the world between 2017-2022.
Auckland among top nine cities for digital payments leadership
Mon, 22nd Jan 2018
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martech
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commerce systems
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supply chain & logistics
Auckland is named a top digital payments leader, with potential to gain nearly USD $2 billion annually by further reducing cash reliance, a Visa study reveals.
Auckland's Paymark sold to French company for $190 million
Thu, 18th Jan 2018
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westpac
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eftpos
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paymark
Auckland's Paymark, which processes a significant share of NZ's debit and credit card transactions, sold to France's Ingenico Group for NZD $190 million.
Crypto-miners creating havoc for businesses: Coinhive 'Most Wanted' malware
Tue, 16th Jan 2018
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ddos
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trustwave
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cryptomalware
Crypto-mining malware variants are causing headaches for enterprises and their computers as website owners try to recoup revenue, says Check Point.
Westpac and Paymark team up to evolve digital payments
Wed, 10th Jan 2018
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fintech
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eftpos
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online banking
Westpac has partnered with Paymark to launch Online EFTPOS, allowing New Zealanders to securely purchase goods online using their mobile phones.
How to regain customers' trust after a CX failure
Tue, 9th Jan 2018
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crm
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uc
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cx
After a year rife with Customer Experience (CX) failures, Australian companies must repair consumer trust through transparency and reliable service delivery.
How to mitigate cyber risks while travelling
Tue, 9th Jan 2018
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wireless networks
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cloud services
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travel
Over the past year, compromises of payment card data, network intrusions, and cyberattacks using hotel Wi-Fi have plagued the hospitality industry.
New year rings in scams in the guise of Suncorp, MYOB, and ASIC emails
Mon, 8th Jan 2018
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malware
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fintech
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financial systems
Scammers kick off the new year with email fraud using fake Suncorp, MYOB, and ASIC branding, sending malicious links and attachments to Australian users.
Digital disruption is nothing new, but the pace is quickening
Mon, 18th Dec 2017
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digital transformation
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converged infrastructure
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nutanix
Digital disruption is accelerating, transforming how companies innovate and compete. Established firms must adopt rapid, start-up-like agility to stay relevant.
Flexenclosure cashes in on €10m loan for data centre innovation
Thu, 14th Dec 2017
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hyperscale
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fintech
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dc
The loan was granted by the European Investment Bank and backed by the European Fund for Strategic Investments to create opportunities in the region.
Avoid gifting weaponised teddy bears & game console hacks: Top IoT threats this season
Wed, 13th Dec 2017
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malware
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iot
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cybersecurity
Cyber attacks on toys, gaming consoles and home assistants, you ask? Weaponised teddy bears? Yes, it is possible.