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Change Management Stories - Page 8

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Change Management stories

AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • This month
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • This month
How AI is helping sellers read buyer intent
Data Protection

How AI is helping sellers read buyer intent

Deal teams can now spot serious bidders earlier, reducing wasted effort and helping sellers react before interest fades in live transactions.

By Justin Smith • 4 min read • This month
Why AI projects that don't start with a study of customer behaviour are destined to disappoint
Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • This month
MindBridge urges clearer PCAOB guidance on AI audits
Data Analytics

MindBridge urges clearer PCAOB guidance on AI audits

Ambiguous inspection rules are leaving audit firms unsure how to defend AI-assisted tests, prompting calls for clearer oversight from the PCAOB.

By Mark Tarre • 4 min read • This month
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • This month

Stories from Other Regions

Change Management stories

HRLocker launches free HR community for Irish SMEs
Software-as-a-Service

HRLocker launches free HR community for Irish SMEs

The free forum aims to ease burnout and compliance risks for small Irish employers, with 99.5 per cent of surveyed SMEs reporting exhaustion.

By Karen Joy Bacudo • 4 min read • This month
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • This month
Webinar to tackle why workplace change fails to stick
Digital Transformation

Webinar to tackle why workplace change fails to stick

As firms roll out AI and new systems, the real test is whether staff keep using them after launch enthusiasm fades.

By Sean Mitchell • 4 min read • This month
Budgetly launches AI bookkeeping for Australian SMEs
Software-as-a-Service

Budgetly launches AI bookkeeping for Australian SMEs

Australian SMEs could save hours on month-end admin as Budgetly automates transaction coding, GST checks and receipt reviews on selected plans.

By Karen Joy Bacudo • 4 min read • This month
monday.com flags Australian firms' coordination tax
Software-as-a-Service

monday.com flags Australian firms' coordination tax

A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.

By Mark Tarre • 5 min read • This month
OpenAI runs AI workshop for public servants in Canberra
Data Protection

OpenAI runs AI workshop for public servants in Canberra

Public servants tested ChatGPT and Codex on drafting and research, as agencies weigh whether AI can speed up routine work without losing human oversight.

By Mark Tarre • 4 min read • This month
Hexnode links UEM to ServiceNow incident management
Security Operations Centres

Hexnode links UEM to ServiceNow incident management

IT teams can now manage device incidents and remote fixes from ServiceNow, cutting console-hopping and improving audit trails across Hexnode UEM.

By Sofiah Nichole Salivio • 3 min read • This month
Khova launches platform for retail & hospitality sites
Software-as-a-Service

Khova launches platform for retail & hospitality sites

Retail and hospitality groups are being offered a single daily briefing to turn scattered site data into faster action on the shop floor.

By Sofiah Nichole Salivio • 4 min read • This month
Only one in four UK workers feel job is safe from cut
Artificial Intelligence

Only one in four UK workers feel job is safe from cut

Uncertainty over AI and changing job design is leaving most UK staff unconvinced their roles are protected, a survey suggests.

By Sean Mitchell • 4 min read • This month
Brightbeam chief warns GPT 5.6 outpaces Irish firms
Digital Transformation

Brightbeam chief warns GPT 5.6 outpaces Irish firms

Irish firms risk falling further behind as GPT 5.6 outpaces their ability to retrain staff, redesign workflows and justify AI spend.

By Sean Mitchell • 5 min read • This month
Unit4 offers mid-market AI trials without commitment
Software-as-a-Service

Unit4 offers mid-market AI trials without commitment

Mid-sized firms can test Unit4's AI tools in ERPx until August 2027, as vendors race to lower adoption risk for cautious buyers.

By Mark Tarre • 4 min read • This month
Australian firms rush AI adoption amid rising risks
Software-as-a-Service

Australian firms rush AI adoption amid rising risks

Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.

By Mark Tarre • 5 min read • This month