TelcoNews India - Telecommunications news for ICT decision-makers

Chatbots stories - Page 25

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BMC adds IBM Cloud, Watson to Helix solution
Thu, 14th Feb 2019
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public cloud
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martech
BMC Helix with IBM Watson delivers cognitive insights across structured and unstructured federated knowledgebases.
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Hyundai works with IBM to create a new blockchain-based platform
Thu, 14th Feb 2019
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blockchain
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martech
The network for commercial financing will supposedly provide participants with a single view of all the transactions happening in the network.
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IBM opens up Watson to run on anything, anywhere
Wed, 13th Feb 2019
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IBM opens up Watson AI across any cloud, championing industry-wide transformation by breaking data silos and offering seamless AI integration.
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Microsoft launches bot service for healthcare sector
Mon, 11th Feb 2019
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Microsoft has unleashed a new healthcare bot that provides cloud-based conversational AI to help patients take healthcare into their own hands.
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The blurring line between online and physical retail
Thu, 7th Feb 2019
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crm
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42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
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New Kiwi company aims for mid-market with RPA and AI
Thu, 31st Jan 2019
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martech
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it automation
With an emphasis on blending the two technologies to maximise returns for local mid-market companies, it helps them take the robot out of the human.
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How an internal chatbot can streamline a business
Wed, 30th Jan 2019
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dr
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martech
Chatbots have typically been used for customer experience, but AvePoint ANZ believes employees should also benefit from their use.
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70% of organisations to adopt AI by 2021 – still ‘human’ work though
Wed, 30th Jan 2019
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martech
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Gartner says while there are obvious concerns for today’s workforce, the massive rise of AI will be about augmentation, not total automation.
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Aussie SMB partners with Microsoft to launch AI solution
Fri, 25th Jan 2019
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Australian tech firm LiveTiles partners with Microsoft to launch an Airline AI bot to streamline gate operations, aiming to boost customer service efficiency.
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Survey reveals CX disconnect is risky business
Wed, 23rd Jan 2019
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crm
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Too much conversation and too little action could lead companies to neglect, lose, and repel their very lifeblood, according to Dimension Data.
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Why 37% of enterprises believe in artificial intelligence
Tue, 22nd Jan 2019
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martech
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it automation
The number of enterprises implementing artificial intelligence grew 270% in the past four years and tripled in the past year, according to Gartner.
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Why contact centre operators need to take advantage of intelligent automation
Tue, 22nd Jan 2019
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crm
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cx
The truth is, in today’s hyper-competitive digital economy, organisations that choose to embrace intelligent automation will come out on top.
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Why APIs hold the key to a killer customer experience
Mon, 21st Jan 2019
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APIs are revolutionising customer experience by merging data across platforms, allowing businesses to predict and meet consumer needs with precision.
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Key trends bolstering digital transformation in 2019
Wed, 16th Jan 2019
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edge computing
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martech
User experience, edge computing and AI will dominate as key trends in 2019 as organizations focus on simplifying enterprise architectures.
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Interview: AWS ANZ MD discusses machine learning strategy
Wed, 9th Jan 2019
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hyperscale
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public cloud
AWS ANZ MD Paul Migliorini outlines the cloud giant’s machine learning strategy, highlighting SageMaker’s swift adoption in Australia and New Zealand.
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AI: Get started now, but on the right foot.
Mon, 7th Jan 2019
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martech
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AI specialist Rick Rider’s guide to getting AI experimentation right as the technology becomes a necessity in 2019.
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Class in the clouds: How AI and cloud can transform education
Thu, 3rd Jan 2019
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edutech
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martech
The global education landscape is changing, and Australia no exception. Michael Chetner explains how AI and the cloud will create a new way to learn.
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Voice and digital assistants the next enterprise step for AI
Mon, 24th Dec 2018
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data analytics
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martech
Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
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Jade Software & Ambit take chatbots to next level of AI
Tue, 11th Dec 2018
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crm
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Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.
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Meet Rentbot, the chatbot that can help with tenancy law
Mon, 10th Dec 2018
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martech
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ai agents
If you find yourself in a tricky situation  - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.