Chatbots stories - Page 29

AI revolutionises HR, mirroring customer experience tactics to bolster Employee Experience amidst a talent war.

Many employees in major industries like retail, farming, and transport seldom have their own PC or even a company email address, but they do all have.

Siddhartha Agarwal discusses Oracle's approach to AI and a number of other pressing issues for the enterprise space.

In what may be an industry-first, a UK-based company has launched an intelligent chatbot especially designed for network security management tasks.

APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.

Simplicity launches Artie, an AI chatbot to answer questions on its KiwiSaver and investment funds, as part of its robo-advice platform.

Data is the most valuable asset to organizations, according to Lenovo's HPC and AI executive director, Scott Tease.

New Zealand conversational AI startup Ambit secures the Callaghan Innovation R&D Growth Grant, enabling acceleration of its cutting-edge research.

Bots must be helpful and speak naturally if brands are to limit consumer frustrations and generally succeed in their conversational strategies.

Banks in Australia are embracing artificial intelligence chatbots for customer service, but face security risks.

The Chinese giant announced the launch of the new products for Europe at MWC 18, stressing its commitment to the region for the future.

Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.

Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.

While NatWest will only deploy Soul Machines’ technology if it successfully completes a pilot, it could be used to help free up time human advisors.

25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.

Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.

Companies are using blockchain to manage payments, creating chatbots, helping freelancers fulfil their tax obligations, and much more.

MemePR’s marketing platform uses artificial intelligence to connect working partners from all around the world with those in need of marketing service.

A digital retail analyst says it is important to look at specific needs, rather than rushing into a completely digital solution.

Oscar was first introduced a year ago on the airline’s website to answer commonly asked flight, baggage, lounge and Airpoints queries.