Why taking a customer-centric approach to cybersecurity incident response is critical to maintain customer trust
Striking a balance between data protection compliance and customer trust is pivotal, making a customer-centric cybersecurity incident response crucial, says a statement from Logicalis Australia.
Kiwis call for tougher fines & greater accountability in cyber breaches
New research reveals majority of Kiwis think companies should do more to prevent cyber-attacks, with many considering swapping brands after a data breach.
Australians see AI as crucial for future business decisions
Nearly two-thirds of Australian professionals believe that AI will play a pivotal role in future business decisions and overcoming project management challenges, a GetApp survey reveals.
'Artificial Inflation of Traffic' scams skyrocket in 2023
A Swedish report exposes a disturbing surge in Artificial Inflation of Traffic (AIT) fraud, with 20 billion fraudulent SMS messages costing organisations a total of $1.16 billion in 2023.
Call data: Australian businesses’ overlooked tool for superior CX
Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.
Kerzner Group launches Unily's iKonnect app for enhanced staff communication
Kerzner Group has unveiled iKonnect, Unily's new mobile-first app, revolutionising internal communications for the 70% of its 15,000-strong workforce who are frontline employees without regular access to computers.
Putting all your eggs in one communication basket is never a good idea
Reliance on a single Unified Communications as a Service (UCaaS) solution, such as Microsoft Teams, puts businesses at risk as highlighted by recent outages; diversifying options can boost resilience and functionality.
A new way to put innovation at the center of company culture
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
From pixels to playgrounds: the urgent need for balance in our children’s digital lives
As children's lives become increasingly digitalised, health experts highlight the immediate need to balance screen-time with physical activity, combating sedentary habits and potential obesity risks.
Zoom unveils new interactive app for Apple Vision Pro
Zoom's new app for Apple Vision Pro, launching on 2 February, offers a more tangible and realistic meeting experience on remote platforms.
Data Privacy Day: Zoho highlights the need for more education
Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.
AI & remote working could redefine business in 2024
AI and remote working are set to redefine business operations in 2024, with the rise of employee influence in tech choices.
Western Sydney University partners with tech firms for hands-on learning
Western Sydney University undergraduate students gain real-world experience working on research and design projects, thanks to a partnership with Western Sydney International Airport and DXC Technology.
AI & remote work reshape business practices by 2024
AI is revolutionising business and project management in 2024, with employee-led tech selection underpinning changes in a remote-work dominated era.
Private networks: The key to leverage 5G technology
Private 5G networks are transforming digital connectivity across industries in capacities, from healthcare to manufacturing, by supporting secure, agile and efficient operational functions.
3M unveils world's first self-charging headset at CES 2024
3M pioneers the world's first self-charging communications headset, using solar cell technology to convert indoor and outdoor light into continuous power.
Cybersecurity skills gap poses threat to business protection measures
As digital threats surge, the cybersecurity sector grapples with a pronounced skills gap, jeopardising protection measures and leading to employee burnout.
Life101 Launchpad: Online course teaching practical skills to youth
Life101 Launchpad, a new online programme, aims to bolster youth financial literacy and life skills. .
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.
Ignition Technology & Illumio partner to boost UK & Ireland's cybersecurity
Ignition Technology and Illumio are joining forces to enhance the UK and Ireland's cybersecurity infrastructure with Zero Trust Segmentation.
GetGloby partners with Aleph Group for AI-driven global ad localisation
GetGloby has partnered with Aleph Group to provide AI-driven ad localisation, aiming to communicate effectively with global audiences.
Surge in deceptive simplicity exploitation by cyberattackers
Cyberattackers increasingly use deceptive simplicity, such as malicious HTML files and fake updates, to bypass traditional defenses.
Alteryx study reveals potential AI impact on future enterprise in Singapore
Alteryx's study predicts AI's considerable role in shaping future Singaporean enterprises, with 78% of leaders saying AI is already impacting their organisation.
Natalie Legg becomes A23's CEO in strategic leadership reshuffle
Natalie Legg named CEO of A23 in leadership shake-up aimed at improving diversity and driving growth.