Facebook Messenger stories
8x8 wins Gold for Engage at New York design awards
Last week
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saas
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uc
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digital transformation
8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.
AI romance scams surge on UK dating apps, says study
Sat, 14th Feb 2026
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malware
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endpoint protection
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phishing
AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.
McAfee adds QR scans & smarter tools to fight scams
Thu, 29th Jan 2026
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phishing
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advanced persistent threat protection
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physical security
McAfee boosts its Scam Detector with instant QR checks and smarter message scanning to counter a surge in personal, AI-powered frauds.
Why multilingual messaging is becoming essential for shopify's global future
Wed, 26th Nov 2025
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cx
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martech
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commerce systems
Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.
Msg1 lets creators earn from direct chats in 195 languages
Sat, 22nd Nov 2025
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wechat
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social media
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whatsapp
Msg1 lets creators earn by charging for direct chats with fans in 195 languages, using real-time translation across popular messaging apps worldwide.
Babeltext bridges language gaps for Shopify's global merchants
Sat, 22nd Nov 2025
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data analytics
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cx
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martech
Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.
Facebook, WhatsApp & TikTok most invasive, Discord safest
Thu, 2nd Oct 2025
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data protection
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data privacy
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ai
Research finds Facebook, WhatsApp, and TikTok most privacy-invasive, while Discord tops the list for safeguarding user data and resisting AI training use.
ChatSa unveils AI Magic for instant cross-platform chatbots
Thu, 24th Jul 2025
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crm
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genai
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ai
ChatSa launches AI Magic, enabling users to swiftly create and deploy cross-platform AI chatbots with a single text prompt, in under two minutes.
Exclusive: Babeltext aims to break language barriers in global messaging
Wed, 12th Feb 2025
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martech
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commerce systems
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wechat
Babeltext launches an AI-driven messaging platform aimed at breaking language barriers, enabling real-time communication in 195 languages for global users.
Babeltext transforms global messaging with 135-language tool
Fri, 22nd Nov 2024
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edutech
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cx
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martech
Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.