Forrester Research stories - Page 1
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Zendesk launches Relay to enhance customer communications
6 days ago
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cx
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martech
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cdp
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
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Zendesk launches Relay to enhance outbound communication
Last month
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cx
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martech
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sms
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
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ResMed partners with BillingPlatform to automate billing process
Last month
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martech
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commerce systems
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monetisation
ResMed partners with BillingPlatform to automate billing, aiming to reduce manual processes and revenue leakage as their subscription offerings expand globally.
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Zendesk & Meta boost proactive customer communication with Relay
Last month
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cx
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martech
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zendesk
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
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BillingPlatform named Leader in Gartner Magic Quadrant 2024
Last month
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martech
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commerce systems
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forrester research
BillingPlatform has been named a Leader in the 2024 Gartner Magic Quadrant for Recurring Billing Applications, securing the top spot for Ability to Execute.
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IBM Cloudability named cloud cost management leader by Forrester
Last month
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devops
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it automation
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apm
IBM Cloudability has been named a leader in cloud cost management by Forrester Research, excelling in 20 of 25 criteria within the Q3 2024 Forrester Wave report.
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Unlocking the ingenuity of the crowd: Winning the war on cybercrime
Sat, 27th Jul 2024
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devops
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digital transformation
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apm
Enterprises are prioritising security over digital transformation as cybercrime's global cost approaches USD $9.5 trillion. Is crowdsourced security the answer?.
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Radware launches DNSaaS & NoKey to boost cloud services
Thu, 25th Jul 2024
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application security
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cybersecurity
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forrester research
Radware unveils new cloud services, DNSaaS and NoKey, enhancing security and performance for organisations, offering greater control over digital assets.
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Forrester reveals top 10 emerging technologies for 2024
Wed, 26th Jun 2024
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iot security
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iot
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ai
Forrester's 2024 emerging tech report highlights genAI for visual content and language, TuringBots, and IoT security as top investments with a 2-year benefit horizon.
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Chargebee appoints new leaders as market reaches USD $1.5 trillion
Wed, 26th Jun 2024
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martech
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cdp
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subscriptions
Chargebee has named Brian Clark as President of Go-to-Market and Andrew Sherwood as SVP of Global Sales, aiming to capitalise on the booming USD $1.5 trillion subscription economy.
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Claroty rated Strong Performer in Forrester OT security solutions report
Wed, 12th Jun 2024
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iot
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physical security
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cybersecurity
Claroty has been recognised as a 'Strong Performer' in Forrester's OT Security Solutions report, excelling in strategy and key operational categories.
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BillingPlatform wins best subscription billing solution of 2024
Tue, 28th May 2024
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commerce systems
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martech
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ai
BillingPlatform has clinched the title of Best Subscription Billing Solution of 2024 by the SIIA CODiE Awards, marking its second consecutive win.
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Averlon exits stealth with USD $8 million boost for AI security
Tue, 28th May 2024
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saas
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cloud security
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risk & compliance
Averlon has come out of stealth mode, securing USD $8 million to advance its AI-driven cloud security platform, backed by Voyager Capital and others.
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Forrester report reveals global trends in private 5G adoption
Thu, 23rd May 2024
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uc
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5g & beyond
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wireless networks
Forrester's new report shows 44% of global telecom leaders plan private 5G networks, yet only 34% are advanced. Industry maturity is essential.
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Global IT service industry to reach $2 trillion by 2028
Mon, 13th May 2024
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hyperscale
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public cloud
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partner programmes
Global IT service industry expenditure is set to reach $2 trillion in five years, though several obstacles may hamper growth, according to a new Forrester report.
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AI translation services save global businesses millions, study shows
Thu, 18th Apr 2024
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ai
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study
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outsourcing
An independent Forrester Consulting study reveals AI translation service, DeepL, can boost efficiency and save millions for global organisations, highlighting the strategic importance of translation in business growth.
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Radware to provide advanced DDoS protection for Asian tax authority
Wed, 10th Apr 2024
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firewalls
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breach prevention
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cybersecurity
Cybersecurity firm Radware clinches a contract to deliver advanced DDoS protection to an unmentioned Asian tax authority, in an aim to uphold national economic interests and fortify tech infrastructure.
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Radware unveils latest version of AI-based Bot Manager
Tue, 2nd Apr 2024
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firewalls
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partner programmes
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breach prevention
Cybersecurity firm Radware introduces a new Bot Manager to proactively mitigate advanced bot attacks whilst ensuring genuine user experience.
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Ardonagh Advisory integrates Mendix to speed up digital projects
Tue, 19th Mar 2024
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digital transformation
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cx
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martech
Ardonagh Advisory adopts Mendix's low-code platform, aiming to quicken digital projects and refine customer experiences six times faster than traditional development.
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Adyen leads in Forrester's Q1 2024 Merchant Payment report
Fri, 15th Mar 2024
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ai
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payment technologies
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ml
Adyen, a global fintech platform, has ranked highest overall in Forrester's Wave Merchant Payment Providers report for Q1 2024, affirming its innovative approach towards payment solutions.