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Incident management Stories - Page 4

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Incident management stories

EcoOnline report tracks shift to connected risk data
Digital Transformation

EcoOnline report tracks shift to connected risk data

EcoOnline's first Mega Trends Report charts a shift from compliance checklists to connected risk data and real-time frontline engagement.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
New Relic to open first Japan data centre in Tokyo
Software-as-a-Service

New Relic to open first Japan data centre in Tokyo

New Relic will open its first Japan data centre in Tokyo in July 2026, targeting local data residency, latency and governance demands.

By Sean Mitchell • 5 min read • Thu, 12th Mar 2026
SIOS wins triple honours for leadership & support teams
Disaster Recovery

SIOS wins triple honours for leadership & support teams

SIOS Technology nets triple industry honours for leadership, customer success and support as demand for mission-critical resilience grows.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
IT teams struggle for hybrid visibility, turn to AI
DevOps

IT teams struggle for hybrid visibility, turn to AI

IT teams report limited visibility across hybrid setups, fuelling tool sprawl and silos as they increasingly turn to AI for observability.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Mar 2026
AutoRek launches RegToolKit for real-time compliance
Digital Transformation

AutoRek launches RegToolKit for real-time compliance

AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.

By Kaleah Salmon • 3 min read • Wed, 11th Mar 2026
Datadog launches MCP Server to link AI with telemetry
Software-as-a-Service

Datadog launches MCP Server to link AI with telemetry

Datadog's new MCP Server pipes live telemetry into AI agents and dev tools, promising real-time debugging under existing governance controls.

By Sean Mitchell • 4 min read • Tue, 10th Mar 2026
Datadog unveils MCP Server for governed AI observability
DevOps

Datadog unveils MCP Server for governed AI observability

Datadog launches an MCP Server to give AI agents governed, real-time access to observability data across live development and operations.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
Grafana brings ObservabilityCON to Sydney amid AI boom
Virtualisation

Grafana brings ObservabilityCON to Sydney amid AI boom

Grafana brings ObservabilityCON to Sydney as APAC engineers tackle soaring AI complexity, tool sprawl and rising telemetry costs.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
1Kosmos adds identity checks to ServiceNow AI workflows
Unified Communications

1Kosmos adds identity checks to ServiceNow AI workflows

1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
Keeper connects Jira workflows with privileged access
Security Information and Event Management

Keeper connects Jira workflows with privileged access

Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.

By Catherine Knowles • 4 min read • Fri, 6th Mar 2026
From NOC night shifts to leading change in network ops
Hybrid & Remote Work

From NOC night shifts to leading change in network ops

On Women's Day, a former night-shift engineer shares how resilience, support and fair chances turned NOC grind into tech leadership.

By Srividya Anantapatnaikuni • 3 min read • Thu, 5th Mar 2026
Mid-market firms stall at pilot stage for agentic AI
DevOps

Mid-market firms stall at pilot stage for agentic AI

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

By Shannon Williams • 4 min read • Thu, 5th Mar 2026
Infovista unveils VistaOne to unify network & CX data
Network Infrastructure

Infovista unveils VistaOne to unify network & CX data

Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026
TCS, Zscaler expand partnership with AI workspace suite
Firewalls

TCS, Zscaler expand partnership with AI workspace suite

TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026

Stories from Other Regions

Incident management stories

Cloudhouse unveils free tool to price IT outage costs
Disaster Recovery

Cloudhouse unveils free tool to price IT outage costs

Cloudhouse launches free calculator to put a price on IT outages, as research pegs average unplanned downtime at over USD $14,000 a minute.

By Shannon Williams • 3 min read • Tue, 10th Mar 2026
In a cost-pressured AI race, operational maturity is now the competitive advantage
DevOps

In a cost-pressured AI race, operational maturity is now the competitive advantage

Companies racing to adopt AI risk eroding margins unless they build mature, deliberately designed operations to control cost and complexity.

By Murali Thiagarajan • 5 min read • Thu, 5th Mar 2026
Grafana brings AI observability roadshow to Toronto
DevOps

Grafana brings AI observability roadshow to Toronto

Grafana brings its AI observability roadshow to Toronto, targeting Canada's cloud boom with tools to tame complex, distributed systems.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
Bridging the gap between business and tech: the empathy advantage in digital delivery
DevOps

Bridging the gap between business and tech: the empathy advantage in digital delivery

Empathy, not just agile tools, is emerging as the missing link between business strategy and tech delivery in digital transformation.

By Nikki Forsyth • 5 min read • Wed, 4th Mar 2026