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Model Context Protocol (MCP) stories

Zendesk launches AI-driven autonomous service workforce
Digital Transformation

Zendesk launches AI-driven autonomous service workforce

Businesses may see faster resolutions as Zendesk ties charges to verified outcomes and expands AI agents across service channels.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday
Anthropic acquires Stainless to boost Claude integrations
Software-as-a-Service

Anthropic acquires Stainless to boost Claude integrations

The deal gives Anthropic direct control over tooling used by many developers, as Stainless winds down its hosted products and SDK generator.

By Mark Tarre • 4 min read • Yesterday
Denodo adds AWS links for agentic AI & data governance
Manufacturing

Denodo adds AWS links for agentic AI & data governance

Poor data quality has been slowing enterprise AI roll-outs, prompting Denodo to link live governed data to AWS agentic tools across multiple services.

By Sean Mitchell • 4 min read • 2 days ago
Zoom expands AI access to meeting data in third-party tools
Unified Communications

Zoom expands AI access to meeting data in third-party tools

Workers can now pull Zoom meeting notes and transcripts into ChatGPT, Claude and Codex, reducing the need to hunt across systems.

By Mark Tarre • 4 min read • 2 days ago
Glean says remote MCP server beats rivals in tests
Data Analytics

Glean says remote MCP server beats rivals in tests

Better search design could cut AI costs and improve accuracy at work, as Glean says its remote MCP server outperformed rival tools.

By Mark Tarre • 4 min read • Last week
iManage launches MCP Server to link content with AI
Software-as-a-Service

iManage launches MCP Server to link content with AI

The new server could cut integration work for firms using several AI tools, while keeping sensitive documents governed inside iManage.

By Sofiah Nichole Salivio • 4 min read • Last week
Freshworks launches Freddy AI Agent Studio for service
Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • Last week
Boomi, Gong tie AI agents to live customer revenue signals
Customer Relationship Management

Boomi, Gong tie AI agents to live customer revenue signals

Enterprise teams could soon turn sales calls into automated actions across finance, support and product systems without custom integration work.

By Mark Tarre • 4 min read • Last week
Boomi & Guru launch AI data partnership for agents
Digital Transformation

Boomi & Guru launch AI data partnership for agents

Businesses could get more reliable AI answers as verified knowledge is linked with live enterprise data across Boomi and Guru's platforms.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Infoblox & GoDaddy back open standards for AI agents
Identity and Access Management

Infoblox & GoDaddy back open standards for AI agents

Greater scrutiny of autonomous software is pushing firms towards open web standards that let users verify AI agents and trust their connections.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Responsive links ChatGPT & Copilot to approved content
Customer Experience

Responsive links ChatGPT & Copilot to approved content

The move lets sales teams answer customers faster in AI tools while keeping responses tied to vetted company content and audit trails.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Tanium launches Atlas in APAC to speed IT response
Endpoint Protection

Tanium launches Atlas in APAC to speed IT response

Faster cyber attacks are forcing IT and security teams to act more quickly across large endpoint estates as Tanium expands its AI platform in APAC.

By Sean Mitchell • 4 min read • Last week
Appian adds AI-assisted development & MCP integration
Digital Transformation

Appian adds AI-assisted development & MCP integration

Enterprises could gain more governed AI workflows as the software maker links agents, legacy app modernisation and Snowflake data access.

By Mark Tarre • 4 min read • Last week
AWS deepens SAP ties with new AI & migration tools
Manufacturing

AWS deepens SAP ties with new AI & migration tools

Customers could move SAP workloads to AWS in days rather than weeks, as new integrations aim to cut migration time and expand AI use.

By Sofiah Nichole Salivio • 4 min read • Last week
Boomi adds governance tools for enterprise AI agents
Data Protection

Boomi adds governance tools for enterprise AI agents

Businesses using multiple AI systems will get tighter controls as Boomi adds policy enforcement, monitoring and workflow orchestration tools.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Cycode launches agentic development lifecycle security
Application Security

Cycode launches agentic development lifecycle security

Security teams face new risks from AI coding tools as Cycode adds controls for prompts, generated code and unauthorised model use.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Model Context Protocol (MCP) stories

Lexsoft links T3 legal knowledge tool to AI platforms
Customer Relationship Management

Lexsoft links T3 legal knowledge tool to AI platforms

Law firms can now pull reviewed T3 knowledge into Copilot, Claude and Gemini without moving data outside approved environments.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Permiso launches AI agent security tools with Autodesk
Data Protection

Permiso launches AI agent security tools with Autodesk

Autodesk is among early users as the new controls aim to give security teams runtime visibility into unapproved AI agents and their actions.

By Mark Tarre • 4 min read • Last week