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Opinion Stories - Page 196

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How CIOs can Navigate the Evolving World of AI
Artificial Intelligence

How CIOs can Navigate the Evolving World of AI

AI is now being closely examined by CIOs to determine how it can support everything from increased operational efficiency to improved customer experiences.

By Craig Somerville • 4 min read • Mon, 4th Sep 2023
How AI is changing the blueprint for data integration
Generative AI

How AI is changing the blueprint for data integration

As we stand on the precipice of an AI-powered future, organisations must engage in a journey of collaboration and education.

By Jeremiah Stone • 6 min read • Thu, 31st Aug 2023
Channel selection: Essential for a successful customer experience strategy
Unified Communications

Channel selection: Essential for a successful customer experience strategy

Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.

By Rod Lester • 4 min read • Tue, 29th Aug 2023
Three reasons why Asia-Pacific is winning the crypto race
Crypto

Three reasons why Asia-Pacific is winning the crypto race

As we traverse into the next chapter of the crypto narrative, the APAC region emerges prominently as a crucible of innovation, adaptation, and forward momentum.

By Andrew Vranjes • 3 min read • Tue, 29th Aug 2023
Dell: Three decades of innovation empowering our customers to thrive
Network Infrastructure

Dell: Three decades of innovation empowering our customers to thrive

Dell Technologies' Innovation Index reveals a perception gap in Australia and New Zealand, with most business leaders fearing irrelevance.

By Angela Fox • 4 min read • Tue, 29th Aug 2023
How CISOs are leveraging people and technology to boost security
DevOps

How CISOs are leveraging people and technology to boost security

Amid a complex threat landscape and staff shortages, CISOs are turning to software development teams for cybersecurity aid.

By Matias Madou • 4 min read • Mon, 28th Aug 2023
Cybersecurity on a budget – what SMEs need to know
Cybersecurity

Cybersecurity on a budget – what SMEs need to know

Remote and hybrid working have raised cybersecurity risks for SMEs, with limited budgets posing a challenge to IT teams. .

By Jay Ryerse • 4 min read • Mon, 28th Aug 2023
Transforming Enterprise Experience: CSPs' Holistic Customer Journey Approach
Customer Experience

Transforming Enterprise Experience: CSPs' Holistic Customer Journey Approach

The journey to enhancing the customer experience for CSPs is an intricate undertaking that requires careful attention at every touchpoint.

By Zoltan Losteiner • 5 min read • Mon, 28th Aug 2023
Costly IT mistakes: Identifying and avoiding vendor lock-in
Data Protection

Costly IT mistakes: Identifying and avoiding vendor lock-in

Vendor lock-in in cloud computing can be costly and risky. Learn how to avoid it and protect your business. 🌥️💻🔒 #cloudcomputing #vendorlockin.

By Dan Smale • 4 min read • Fri, 25th Aug 2023
Governments and citizens want simple, smooth, and secure interactions
Digital Transformation

Governments and citizens want simple, smooth, and secure interactions

Governments still must deliver the services and the credentials that citizens require, offering both digital and physical options.

By Angus McDougall • 8 min read • Fri, 25th Aug 2023
How businesses can harness the power of AI to meet changing compliance needs
Document Management

How businesses can harness the power of AI to meet changing compliance needs

Using AI to help streamline document classification lets organisations manage their information more securely and efficiently while maintaining compliance.

By Ville Somppi • 3 min read • Thu, 24th Aug 2023
How organisations can prevent software bloat and drive efficiencies
Cybersecurity

How organisations can prevent software bloat and drive efficiencies

Failing to regularly assess the assets in the software stack can deliver more detriments than benefits to businesses.

By Sojung Lee • 3 min read • Wed, 23rd Aug 2023
The advantages of vehicle-mounted computers for warehouse data solutions
Supply Chain

The advantages of vehicle-mounted computers for warehouse data solutions

Warehouse workers need the flexibility, mobility, and reliability that vehicle-mounted computers provide, especially in accessing and inputting relevant data.

By Frank Baldrighi • 4 min read • Tue, 22nd Aug 2023
How to win customer loyalty in the age of AI
Public Cloud

How to win customer loyalty in the age of AI

There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

By Jonathan Reeve • 6 min read • Tue, 22nd Aug 2023

Stories from Other Regions

Opinion stories

New Space technology: Critical element in Australia's climate change response
Space

New Space technology: Critical element in Australia's climate change response

As extreme weather events become Australia's harsh new norm, innovative satellite technology offers hope for better disaster preparedness and response.

By Gary Wood • 5 min read • Tue, 29th Aug 2023
How to attract and retain cyber security talent-Cyber Revolution
Cybersecurity

How to attract and retain cyber security talent-Cyber Revolution

To get ahead of the pack, tech leaders must find new ways to attract and recruit entry-level cybersecurity professionals.

By Adam Hewitt • 4 min read • Tue, 22nd Aug 2023
Consumer experience: Is it forgotten in the Retail Media frenzy?
Data Analytics

Consumer experience: Is it forgotten in the Retail Media frenzy?

Ultimately, it's about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.

By Alban Villani • 3 min read • Tue, 22nd Aug 2023