TelcoNews India - Telecommunications news for ICT decision-makers

Slack stories - Page 2

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UK excels in customer satisfaction & IT service delivery
Thu, 9th May 2024
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uc
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ai
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contact centre
Freshworks report reveals generative AI impact on UK business performance, boasting of rapid customer response times and high satisfaction scores.
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Slack rolls out AI capabilities for all paid users across the globe
Tue, 23rd Apr 2024
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ai
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search
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slack
Slack incorporates native AI features across paid plans, enriching user experience with language support, a Recap feature, and enhanced search abilities.
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Salesforce expands product availability on AWS Marketplace in Australia
Tue, 16th Apr 2024
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martech
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cdp
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ai
Salesforce extends its product availability on the AWS Marketplace to Australia, streamlining procurement and billing, and boosting operational performance through pre-approved budgets.
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PagerDuty launches enterprise Incident Management plan in the Asia-Pacific
Thu, 28th Mar 2024
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uc
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devops
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apm
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
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LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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ai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
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Zeda.io's Insights 2.0: Harnessing AI to enhance product development
Wed, 20th Mar 2024
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saas
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cx
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martech
Zeda.io revolutionises customer insights with the release of their AI-driven Insights 2.0, aimed at transforming product management by harnessing customer feedback for revenue-focused product strategies.
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IWD 2024: Scaling for success - vision, values, and people power
Fri, 8th Mar 2024
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partner programmes
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iwd
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partner awards
International Women's Day 2024 calls for strategic company scaling, leveraging vision, values, and team motivation, in the pursuit of long-term, sustainable success.
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IWD 2024: Balancing a successful high-tech career with motherhood
Thu, 7th Mar 2024
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dei
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cybersecurity
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slack
Through the daily chaos, one woman reveals her successful journey of balancing motherhood with a thriving high-tech career at Tufin, a global cybersecurity firm.
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Australians lead in AI adoption but training lacks
Fri, 1st Mar 2024
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ai
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slack
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automation
Australian workers lead globally in AI tool adoption but lack adequate support and training, recognising potential of AI for productivity enhancement.
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Australia Post signs digital transformation deal with Salesforce
Thu, 29th Feb 2024
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crm
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data analytics
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digital transformation
Australia Post partners with Salesforce for a comprehensive digital transformation strategy, aiming to improve customer service across all sectors with AI integration.
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Slack enhances user experience with new AI capabilities
Thu, 15th Feb 2024
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ai
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slack
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productivity
Slack introduces advanced AI features to streamline customer engagement and productivity, including a personalised TLDR, channels recap, and boosted search function, during its 10 years anniversary.
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Rippling's $11.25B bolster for Asia-Pacific with Sydney HQ opening
Tue, 13th Feb 2024
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data analytics
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martech
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hcm
Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.
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A new way to put innovation at the center of company culture
Fri, 2nd Feb 2024
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hybrid & remote work
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wfh
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sales
Australian company, Seven, pioneers a cross-department innovation initiative, 'Ignite', boosting collaboration and breaking down workplace silos.
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EVme partners with Salesforce for strategic growth in Thailand's EV market
Fri, 2nd Feb 2024
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data analytics
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cx
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martech
Thai EV service platform EVme teams up with Salesforce to ramp up personalised customer experiences, aiming to expand its vehicle fleet to 2,000 by 2024.
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Justin Mongroo named new Senior Vice President of Sales at WP Engine
Wed, 13th Dec 2023
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data analytics
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martech
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cdp
Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.
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Amazon launches innovative new AI assistant: Amazon Q
Thu, 30th Nov 2023
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data analytics
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hyperscale
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public cloud
Amazon unveils Amazon Q, an AI assistant designed to boost workplace efficiency, tapping into organisations' internal resources.
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Tandem platform streamlines workplace feedback with continuous approach
Tue, 21st Nov 2023
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uc
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ai
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productivity
Tandem, a novel platform, aims to revolutionise workplace feedback with continuous review cycles, fostering high-performance culture.
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Leostream 2023.2 offers enhanced features for remote desktop access
Tue, 24th Oct 2023
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hybrid cloud
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r&d
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slack
Leostream's updated 2023.2 Remote Desktop Access Platform features enhanced provisioning, alert systems, and user experience.
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42% of macOS users use AI-based apps daily: Report
Wed, 18th Oct 2023
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ai
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software development
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personal computing devices
Setapp unveils annual Mac Apps Report, offering insights into app usage and trends among over 1,000 US Mac users.
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Workday unveils AI-enhanced managerial tools to boost productivity & employee engagement
Thu, 28th Sep 2023
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uc
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hcm
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ai
Workday unveils innovative features for its HCM offering, utilizing AI to provide managers with real-time insights and recommendations.