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Small Business (SMB) Stories - Page 5

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Small Business (SMB) stories

eCommerce AI spending rises as leaders fear readiness gap
Data Protection

eCommerce AI spending rises as leaders fear readiness gap

Despite higher budgets, 73% of eCommerce leaders say their firms are not ready for wider AI use, survey data show.

By Shannon Williams • 4 min read • Last month
Backbase named Forrester leader & customer favourite
Software-as-a-Service

Backbase named Forrester leader & customer favourite

Banks seeking to cut fragmentation may see Backbase's Forrester nod as validation that its AI-native platform can unify front-office work.

By Shannon Williams • 4 min read • Last month
TP-Link launches PTZ5425 camera for business sites
Network Infrastructure

TP-Link launches PTZ5425 camera for business sites

Businesses can cover larger outdoor sites with one camera, as TP-Link’s PTZ5425 adds 25x zoom, tracking and active warnings.

By Mark Tarre • 3 min read • Last month
Xero opens Vancouver AI hub to boost North America
Software-as-a-Service

Xero opens Vancouver AI hub to boost North America

The move strengthens Xero’s North American engineering base as it pushes AI tools into its core accounting software for small businesses.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Small Business (SMB) stories

Australian businesses embrace social selling, PayPal says
Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Last month
BlueSnap launches NZ local acquiring for merchants
Software-as-a-Service

BlueSnap launches NZ local acquiring for merchants

Eligible merchants in New Zealand should see higher approval rates and lower cross-border fees as BlueSnap adds domestic processing.

By Karen Joy Bacudo • 3 min read • Last month
The Forum names three grand prize winners in Vancouver
Health Technologies

The Forum names three grand prize winners in Vancouver

A record CAD $1.52 million finale in Vancouver underlined growing support for women founders as three businesses shared the top prize.

By Joseph Gabriel Lagonsin • 4 min read • Last month
TeamSystem names Cohen Chief Executive in leadership shift
Software-as-a-Service

TeamSystem names Cohen Chief Executive in leadership shift

The Italian software group is betting on continuity as it turns to AI-led growth, after posting EUR 1.15 billion in revenue last year.

By Sofiah Nichole Salivio • 4 min read • Last month
Alpha Swanson achieved ISO 27001 certification on own system
Software-as-a-Service

Alpha Swanson achieved ISO 27001 certification on own system

The UK consultancy now has three recognised standards in place after passing two UKAS-accredited audits on its own Certain® platform.

By Joseph Gabriel Lagonsin • 3 min read • Last month
UK firms rethink AI use to cut wasted work and boost output
Manufacturing

UK firms rethink AI use to cut wasted work and boost output

Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.

By Kaleah Salmon • 4 min read • Last month
UK SMEs could save £10,000 by ditching software tools
Software-as-a-Service

UK SMEs could save £10,000 by ditching software tools

Unused subscriptions are leaving UK SMEs exposed to rising SaaS bills, with some firms able to trim GBP £10,000 a year.

By Mark Tarre • 4 min read • Last month
eir business inks ServiceNow deal for managed services
Data Protection

eir business inks ServiceNow deal for managed services

Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.

By Karen Joy Bacudo • 4 min read • Last month
Guinness Enterprise Centre start-ups generate €140m
Artificial Intelligence

Guinness Enterprise Centre start-ups generate €140m

The Dublin hub's resident firms supported 13,225 jobs and €2.5 billion in revenue over 25 years, a new report found.

By Karen Joy Bacudo • 3 min read • Last month
UK financial planners see AI boosting efficiency, not cuts
Digital Transformation

UK financial planners see AI boosting efficiency, not cuts

Most firms expect AI to streamline admin and planning support, while only 3% plan staff reductions this year, a survey shows.

By Karen Joy Bacudo • 4 min read • Last month
Content systems in B2B tech: Scaling assets across channels
Data Protection

Content systems in B2B tech: Scaling assets across channels

B2B tech firms are wasting budget on one-off assets as tighter content systems help extend reach, sharpen messaging and improve ROI.

By Patrick Keenan • 4 min read • Last month
Australian mid-sized firms gain from AI, but skills lag
Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Yet most Australian mid-sized firms still lack the training and governance needed to turn AI use into broader revenue gains.

By Sean Mitchell • 4 min read • Last month
Australian employers demand AI skills as hiring gap widens
Human Capital Management

Australian employers demand AI skills as hiring gap widens

Employers are tightening recruitment as 88% struggle to find workers with AI skills, while 37% say AI-written CVs cloud judgement.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Paper data breaches in UK hit 11,141 over five years
Data Protection

Paper data breaches in UK hit 11,141 over five years

Employee records featured in almost one in five cases as lost, stolen or mishandled paperwork kept UK breach reports high over five years.

By Sean Mitchell • 4 min read • Last month