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User experience (UX) stories

Flam raises USD $40 million in QED-led funding round
Software-as-a-Service

Flam raises USD $40 million in QED-led funding round

The cash will fund research, product expansion and overseas sales as the San Francisco-based company grows beyond 100 enterprise customers.

By Joseph Gabriel Lagonsin • 3 min read • Today
Adobe adds AI tools to Elements 2027 photo, video suite
Generative AI

Adobe adds AI tools to Elements 2027 photo, video suite

New AI features in Photoshop Elements and Premiere Elements 2027 aim to speed editing and help users find tools faster in Adobe's consumer suite.

By Joseph Gabriel Lagonsin • 3 min read • Today
Australian consumers ditch AI chats over memory gaps
Customer Relationship Management

Australian consumers ditch AI chats over memory gaps

Nearly seven in 10 Australians walk away from AI service chats when bots fail to recall earlier exchanges, a Twilio survey finds.

By Joseph Gabriel Lagonsin • 3 min read • Today
ExpressVPN launches Fortify router with GL.iNet partnership
Network Security

ExpressVPN launches Fortify router with GL.iNet partnership

Home users gain wider VPN coverage as ExpressVPN ends Aircove and Aircove Go sales and shifts to GL.iNet's Fortify router.

By Joseph Gabriel Lagonsin • 3 min read • Today
RS2 warns businesses confuse connectivity with orchestration
Fintech

RS2 warns businesses confuse connectivity with orchestration

The gap is leaving many firms reliant on manual routing and weak token control, with transaction performance and resilience suffering.

By Karen Joy Bacudo • 3 min read • Yesterday
Asia Pacific remitters prefer fraud checks over speed
Crypto

Asia Pacific remitters prefer fraud checks over speed

Consumers across Asia Pacific are willing to wait longer for transfers if it reduces scam losses, Visa's survey of 45,000 people found.

By Karen Joy Bacudo • 4 min read • Yesterday
Candescent expands Google Cloud AI tie-up for banks
Software-as-a-Service

Candescent expands Google Cloud AI tie-up for banks

The expanded deal should help more than 1,300 banks and credit unions move AI from pilot projects into day-to-day banking systems.

By Karen Joy Bacudo • 4 min read • Yesterday
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • 2 days ago
Shopify switches apps back to native with AI tools
Digital Transformation

Shopify switches apps back to native with AI tools

Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.

By Sean Mitchell • 5 min read • 3 days ago
TiVo launches Agent TiVo for AI entertainment discovery
Personalisation

TiVo launches Agent TiVo for AI entertainment discovery

Viewers could spend less time searching and more time watching as TiVo adds conversational AI search across fragmented TV and streaming catalogues.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Stories from Other Regions

User experience (UX) stories

Embers Credit Union goes live with MANTL loan origination
Digital Transformation

Embers Credit Union goes live with MANTL loan origination

The Michigan credit union is aiming to cut loan handling time and simplify member service by using one platform for deposits and borrowing.

By Karen Joy Bacudo • 4 min read • Today
CSI launches commercial banking suite for community banks
Fintech

CSI launches commercial banking suite for community banks

Smaller lenders risk losing commercial deposits as the new suite adds payments, cards and treasury tools to serve complex business clients.

By Karen Joy Bacudo • 4 min read • Today
Singapore Tourism Board revamps site with Adobe cloud
Digital Transformation

Singapore Tourism Board revamps site with Adobe cloud

Cloud migration has cut maintenance costs and given Singapore Tourism Board a faster way to tailor VisitSingapore.com for seven markets.

By Sean Mitchell • 3 min read • Yesterday
Gaming shapes workplace tech buying, Logitech study finds
Gaming

Gaming shapes workplace tech buying, Logitech study finds

Australian IT buyers are increasingly basing workplace tech choices on gaming-led expectations for speed, usability and reliability.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
TrueMoney partners Fireblocks on embedded THBT wallet
Crypto

TrueMoney partners Fireblocks on embedded THBT wallet

The enlarged pilot lets up to 20,000 users spend and swap THBT inside TrueMoney, testing blockchain payments for everyday use.

By Karen Joy Bacudo • 4 min read • 2 days ago
TCL launches VoxIN smart air conditioner range in Australia
Internet of Things

TCL launches VoxIN smart air conditioner range in Australia

Households facing summer power bills could save up to 37% as TCL adds voice-controlled cooling to its Australian appliance range.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Hyperlayer launches US banking platform for multi-core banks
Software-as-a-Service

Hyperlayer launches US banking platform for multi-core banks

Banks struggling with ageing core systems may now get faster product launches, as Hyperlayer brings its middle-layer platform to the United States.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago