User experience (UX) stories - Page 13

Retailers face rising digital and cyber threats this Black Friday, with only 22% of sites optimised for mobile user experience amid surging online traffic.

Cybersecurity by 2026 will prioritise AI threats, supply chain risks and identity management, with firms shifting towards visibility and biometric authentication.

SAP's Muhammad Alam says AI delivers true ROI when embedded seamlessly into applications, breaking data silos and enhancing user experiences, not as a standalone application.

Parallels has launched RAS 21.0, enhancing hybrid cloud management, security, and user experience for distributed workforces with multi-cloud support.

AI is transforming search, urging companies to optimise content for AI alongside SEO to capture growing referral traffic from generative AI tools like ChatGPT.

Ping Identity leads Gartner's 2025 Magic Quadrant for Access Management, topping Ability to Execute and Completeness of Vision for the ninth year running.

Invisible AI failures, such as hallucinations and accuracy issues, threaten enterprise trust, with 82% of bugs traced to these hidden errors, Testlio finds.

Contextual AI enhances user trust by delivering timely, intuitive experiences that simplify tasks and support smarter decisions across sectors like recruitment and fintech.

Culture Amp enhances its platform speed by nearly 50%, cuts cloud emissions by 50%, and boosts reliability for 25 million users with Datadog deployment.

Zoho has revamped Zoho One, enhancing collaboration with unified AI features, improved integration, and a new user-centric interface across 50 apps.

Zurich-based AI company Albatross has raised USD $12.5 million to develop a real-time platform revolutionising online product and content discovery.

Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.

OpenAI launches GPT-5.1 Instant and Thinking models in ChatGPT, enhancing accuracy, personalisation and adaptive reasoning for users.

Appian launches AI agents and Composer tools to embed AI in workflows, boosting legacy app modernisation and operational automation in enterprises.

MojoTip teams up with Ecommpay to offer real-time digital tipping and instant payouts, boosting cashless tipping across Europe and beyond.

Canva launched its AI-powered Creative Operating System, uniting design, collaboration and marketing tools, while offering its professional Affinity suite free to all users.

Datadog has been named a Leader in Gartner's 2025 Magic Quadrant for Digital Experience Monitoring, marking the second consecutive year of recognition.

Adobe launches conversational agentic AI assistants in apps like Photoshop and Express, accelerating creative workflows with natural chat and control.

Media firms lose up to USD $2 million per hour during digital outages, with events lasting about 40 minutes impacting revenue and subscriber loyalty.

Adobe launches a beta AI Assistant in Adobe Express, enabling users to create and edit content conversationally, simplifying design for all skill levels.