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Voice AI Stories - Page 3

Indian Stories

Voice AI stories

Mihup champions human-centred voice AI for broader inclusion
Unified Communications

Mihup champions human-centred voice AI for broader inclusion

Mihup champions human-centred voice AI that supports multiple Indian languages and accents, aiming to boost accessibility beyond urban areas.

By Sean Mitchell • 3 min read • Thu, 13th Nov 2025
Edgehax secures INR ₹1.39 crore to expand edge AI hardware reach
Robotics

Edgehax secures INR ₹1.39 crore to expand edge AI hardware reach

Edgehax raises INR ₹1.39 crore seed funding led by Inflection Point Ventures to boost production and expand its Edge AI hardware globally.

By Shannon Williams • 4 min read • Sat, 23rd Aug 2025

Global Stories

Voice AI stories

Zendesk flags APAC demand for transparent, smarter AI CX
Data Analytics

Zendesk flags APAC demand for transparent, smarter AI CX

Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
xAI raises USD $20 billion to expand Grok AI platform
Digital Transformation

xAI raises USD $20 billion to expand Grok AI platform

Elon Musk's xAI raises USD $20 billion, turbocharging Grok model training and GPU build-out as rivalry in frontier AI heats up.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026
Tata Communications acquires Commotion stake to boost AI push
Unified Communications

Tata Communications acquires Commotion stake to boost AI push

Tata Communications acquires 51% stake in Commotion to enhance AI-driven customer interaction solutions across its global digital platforms.

By Kaleah Salmon • 3 min read • Fri, 5th Dec 2025
AI set to reshape customer trust, transparency & service by 2026
Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025
Gradium secures USD $70 million to launch AI voice platform
Large Language Models

Gradium secures USD $70 million to launch AI voice platform

Paris-based Gradium raises USD $70 million to launch an AI voice platform offering expressive, low-latency, multilingual voice interactions for enterprises and developers.

By Melania Watson • 2 min read • Wed, 3rd Dec 2025
Sinch predicts fivefold growth in AI-driven digital messaging by 2026
Customer Experience

Sinch predicts fivefold growth in AI-driven digital messaging by 2026

Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025
UK customers still prefer human agents, but lower prices boost use
Customer Experience

UK customers still prefer human agents, but lower prices boost use

New survey finds 83% of UK customers prefer human agents for service, but 34% may switch to AI if it means lower prices, especially in London.

By Catherine Knowles • 4 min read • Fri, 17th Oct 2025
Zendesk launches AI-powered voice agents & analytics upgrades
Unified Communications

Zendesk launches AI-powered voice agents & analytics upgrades

Zendesk unveils AI-powered Voice Agents and advanced analytics, aiming to boost customer service efficiency and reach USD $200m AI revenue this year.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025
Tata Communications launches Voice AI for real-time fintech chats
Fintech

Tata Communications launches Voice AI for real-time fintech chats

Tata Communications unveils Voice AI platform for real-time, multilingual fintech chats, enhancing speed, security, and seamless automation in financial services.

By Catherine Knowles • 3 min read • Wed, 8th Oct 2025
SambaNova debuts Hume AI voice models for emotional speech AI
Large Language Models

SambaNova debuts Hume AI voice models for emotional speech AI

SambaNova launches Hume AI voice models on SambaCloud, offering enterprises real-time, multilingual, emotionally responsive speech AI in 11 languages by June 2024.

By Catherine Knowles • 3 min read • Thu, 2nd Oct 2025
HappyRobot raises USD $44 million to boost AI for supply chains
Customer Relationship Management

HappyRobot raises USD $44 million to boost AI for supply chains

Supply chain startup HappyRobot has raised USD $44 million to enhance its AI workforce platform, aiming to transform enterprise operations with advanced automation.

By Jed Nykolle Harme • 4 min read • Thu, 4th Sep 2025
AI voice platform Huckleberry transforms workplace feedback
Customer Experience

AI voice platform Huckleberry transforms workplace feedback

Huckleberry, an AI voice platform, revolutionises workplace feedback by enabling quick, accessible 360-degree reviews without HR involvement.

By Jed Nykolle Harme • 4 min read • Thu, 14th Aug 2025

Stories from Other Regions

Voice AI stories

Financial firms turn to autonomous AI to boost growth & efficiency
Fintech

Financial firms turn to autonomous AI to boost growth & efficiency

Financial firms are deploying autonomous AI to fully automate routine tasks, boosting operational efficiency and focusing human effort on growth-driving work.

By Melvin Hipolito • 3 min read • Fri, 21st Nov 2025
AI & contextual intelligence redefine UK customer expectations
Data Analytics

AI & contextual intelligence redefine UK customer expectations

Zendesk's report reveals UK consumers expect faster, personalised service combining AI, data and human insight to solve issues on first contact.

By Shannon Williams • 4 min read • Thu, 20th Nov 2025
Prosper AI raises USD $5m to automate US healthcare admin tasks
Artificial Intelligence

Prosper AI raises USD $5m to automate US healthcare admin tasks

Prosper AI has raised USD $5m to develop voice AI automating US healthcare admin tasks, aiming to cut costs and improve efficiency across hospitals and medical practices.

By Jed Nykolle Harme • 4 min read • Wed, 24th Sep 2025