Workflow Automation stories - Page 13
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
RingCentral unveils AIR Pro no-code AI contact agents
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Enterprises shun plug-and-play AI for tailored builds
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saas
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digital transformation
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partner programmes
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
Legora raises USD $550m to fuel US & APAC AI growth
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digital transformation
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rpa
Legal AI platform Legora raises USD $550m at a USD $5.55bn valuation to speed expansion across the US and wider Asia-Pacific markets.
Ramco wins Tata defence MRO deal for C130J maintenance
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digital transformation
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rpa
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supply chain
Ramco secures Tata defence MRO software deal to power digital C130J maintenance hub for the Indian Air Force in India.
Salesforce unveils Agentforce AI-powered contact centre
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crm
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data analytics
Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.
Adobe adds conversational AI tools to Photoshop, Firefly
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erp
Adobe is baking chat-style AI assistants into Photoshop and Firefly, letting users edit and generate images simply by describing changes.
Zoom expands agentic AI to automate workplace tasks
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cx
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martech
Zoom is rolling out agentic AI across Workplace, Phone and CX, turning meetings and calls into automated workflows and custom AI agents.
Confluent says data streaming will enable faster, better decisions
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data protection
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data analytics
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digital transformation
Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.
Chanelle Pharma taps SAP Cloud ERP & AI for expansion
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private cloud
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data analytics
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digital transformation
Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.
Conga research links slow quote approvals to lost deals
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digital transformation
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cx
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martech
Slow internal quote approvals are derailing nearly half of deals, Conga research finds, as fragmented systems stall revenue and forecasting.
Dify raises USD $30m to scale open-source AI workflows
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partner programmes
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rpa
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risk & compliance
Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.
Alteryx tops USD $1 billion ARR as AI workflows surge
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data analytics
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digital transformation
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Alteryx hits USD $1 billion ARR as AI pushes automated workflows past 380 million and firms race to govern data for safer deployment.
Solidatus unveils AI assistant to automate data lineage
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saas
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data protection
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digital transformation
Solidatus launches AI Lineage Assistant to automate complex data mapping for regulated firms under mounting traceability and audit pressure.
Microsoft unveils 365 E7 suite & Agent 365 for AI control
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data protection
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digital transformation
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iam
Microsoft shifts Copilot from assistant to AI agents and unveils the E7 Frontier Suite to bundle automation, security and governance.
Workiva unveils AI-ready GRC platform for real-time audit
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data analytics
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digital transformation
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fintech
Workiva launches AI-ready GRC platform to deliver real-time audit, automated controls testing and connected reporting for finance and risk teams.
SailPoint unveils AI-driven adaptive identity security shift
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digital transformation
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pam
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cloud security
SailPoint revamps its platform around AI-driven adaptive identity security, promising real-time governance for human and machine access.
CData boosts Connect AI with secure MCP agent tools
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virtualisation
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devops
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data analytics
CData upgrades Connect AI with managed MCP tools, tightening data access, identity controls and live connectivity for enterprise agents.
Balyasny builds AI research platform for hedge fund teams
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digital transformation
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fintech
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rpa
Balyasny embeds an AI research platform across 95% of its hedge fund teams, aiming to speed investment analysis while tightening controls.
Descartes unveils AI agents to automate freight tracking
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supply chain
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risk & compliance
Descartes launches AI agents on its Global Logistics Network to automate freight tracking, slash manual check calls and speed settlement.
Wise predicts agentic AI shift in business by 2026
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data protection
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data analytics
Wise forecasts that by 2026 agentic AI will run core business tasks, pushing firms to embed tools, tighten oversight and rethink outsourcing.