TelcoNews India - Telecommunications news for ICT decision-makers

Workflow Automation stories - Page 5

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
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Infovista unveils VistaOne to unify network & CX data

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Infovista launches VistaOne platform to fuse network and customer experience data, using agentic AI to speed decisions and cut operating costs.
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Revenium unveils Tool Registry to track full AI costs

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Revenium launches Tool Registry to reveal full AI agent costs across tools, APIs and human review, promising clearer ROI for enterprises.
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Automate the tasks, elevate leaders: The case for human-centered AI

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Law firms are turning to AI to cut drudge work, raising urgent questions about how to protect mentorship, ethics and future leaders.
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PropTech must end the invisible admin tax on agents

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PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.
Modern financial data team nyc office unified equities cloud dashboards

DTCC to launch Snowflake-powered equity data portals

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fintech
DTCC will roll out Snowflake-powered equities data portals from 2026, unifying NSCC, DTC and ITP metrics in new analytics dashboards.
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Atlassian brings AI agents to Jira with MCP support

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Atlassian launches Jira AI agents with MCP support, embedding governed automation in existing workflows rather than separate chat tools.
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ECI buys Drypowder to boost ERP payments & AR tools

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ECI acquires Drypowder to embed AI-driven AR and digital payments into its ERP platforms for construction and building materials users.
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Smart Communications gains CSA STAR Level 2 in Singapore

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Smart Communications secures CSA STAR Level 2 in Singapore for its AWS-hosted SmartCOMM and SmartIQ, boosting cloud security assurance.
Isometric cloud platforms merging global tax ecommerce integrations

Avalara buys Versori to boost AI-driven integrations

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Avalara snaps up Versori to speed AI-driven connector development and scale real-time tax compliance integrations across thousands of systems.
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Sentient unveils Arena to stress-test autonomous AI agents

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Open-source lab Sentient has launched Arena, a vendor-agnostic sandbox to stress-test autonomous AI agents in complex, capital-sensitive tasks.
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Kinetic IT named ServiceNow Asia Pacific Rising Star

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Kinetic IT has been named ServiceNow's 2026 Asia Pacific Consulting & Implementation Rising Star Partner, after recently attaining Elite status.
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ABBYY adds 22 patents to expand AI document automation

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ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.
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Contrast integrates with ServiceNow for app risk triage

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application security
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Contrast links its sensors with ServiceNow workflows to sync app and API risk data, aiming to cut false positives and speed remediation.
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Elite adds AI tools to 3E to streamline work-to-cash

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Elite upgrades its 3E cloud platform with AI, real-time data and compliance tools to speed law firms' work-to-cash and cut revenue leakage.
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Infobip unveils AgentOS to power AI-first customer service

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Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
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OpenClaw AI assistant surge sparks major security fears

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A rapid surge in OpenClaw AI assistant use has left tens of thousands of exposed systems and a trail of hijacked tools and malicious add-ons.
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Confluent links AI agents & boosts anomaly detection

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Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
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Tackling the top 5 sanctions screening challenges in APAC

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APAC banks face data gaps, false alerts and opaque ownership as they race to modernise sanctions screening amid fragmented rules.
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ServiceNow unveils Autonomous Workforce & EmployeeWorks

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ServiceNow debuts Autonomous Workforce and EmployeeWorks, promising AI “specialists” that autonomously resolve most employee IT requests.
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Saviynt adds Amazon Q AI tools to boost identity risk

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Saviynt taps Amazon Q to add conversational AI and deeper cross-app risk context, helping identity teams automate investigations and fixes.