About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 9
UK regulators explore AI integration for data efficiencies
Last month
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ai
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transparency
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data management
Senior UK regulators recently gathered to explore the potential of artificial intelligence in enhancing operational efficiencies across financial sectors.
Major brands to boost investment in loyalty programmes
Last month
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crm
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digital transformation
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cx
A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.
Tessell launches database service on Google Cloud platform
Last month
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paas
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digital transformation
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hyperscale
Tessell has launched its fully managed database service on Google Cloud, now available via the Google Cloud Marketplace, enhancing cloud adoption for enterprises.
APAC leads mobile gaming growth despite session decline
Last month
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gaming
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digital entertainment
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mobile gaming
Adjust's latest Gaming App Insights report reveals a 4% rise in mobile game installations in the Asia-Pacific region, highlighting key growth opportunities for marketers.
Mastercard outlines plan to combat card fraud in Australia
Last month
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biometrics
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payment technologies
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mastercard
Mastercard has unveiled a five-year strategy to innovate payment methods in Australia, tackling a surge in card fraud that nearly hit $1 billion in 2024.
UK government urged to modernise for effective AI use
Last month
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digital transformation
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ai
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techday
The UK government's use of artificial intelligence is under scrutiny, with experts highlighting urgent investment needs to overcome barriers and enhance public services.
Concerns mount over enforcement of Online Safety Act
Last month
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ai
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mental health
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users
Ofcom faces backlash for its regulatory approach to the Online Safety Act, as experts warn of rising dangers for children exposed to unmonitored social media.
Australia's data breach costs hit record AUD $4.26m
Last month
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storage
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data protection
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cloud security
Australia faces escalating cybersecurity challenges as data breach costs hit AUD $4.26 million, prompting urgent calls for enhanced digital defences.
Insiders Technologies unveils no-code tool GenerAItor for AI
Last month
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data protection
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digital transformation
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cx
Insiders Technologies has launched GenerAItor, a no-code tool enabling users to develop AI services for document classification and data extraction quickly and efficiently.
Contentful enters DXP market with new AI features, partners
Last month
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
TP report shows Gen Z prefer interactive communication
Last month
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Hexagon & Red Bull team up for global skills challenge
Last month
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data analytics
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e-learning
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engineering
Hexagon has launched the Future Skills Challenge alongside Oracle Red Bull Sim Racing, aiming to bridge esports and real-world engineering skills for gamers and professionals.
Mid-sized law firms expand AI usage & flexible pricing
Last month
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ai
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law
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legal tech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
AI investment rises, spurring upskilling concerns in Australia
Last month
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ai
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productivity
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leadership
As businesses ramp up their AI investments, a new report reveals 27% of HR professionals now see workforce upskilling as their top challenge for 2025.
AI transforming manufacturing, boosting productivity by 188%
Last month
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ai
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collaboration
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productivity
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
Revolut report highlights surge in Telegram, WhatsApp scams
Last month
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email security
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cybersecurity
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whatsapp
Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.
Sophos report highlights urgency of active cyber defence
Last month
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firewalls
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ransomware
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network security
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
AI-driven coaching tools: debunking myths & benefits
Last month
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ai
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workplace
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pd
CoachHub reveals how AI-powered coaching tools enhance traditional methods, debunking myths around their effectiveness and potential pitfalls in workplaces.
Australian firms embrace Agentic AI to boost productivity
Last month
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genai
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ai
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agentic ai
More than half of Australian firms have embraced Agentic AI to counteract declining productivity, with expectations of significant operational efficiencies ahead.
VistaPrint report: Australian SMBs face 2025 challenges
Last month
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cx
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martech
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personalisation
VistaPrint's 2025 SMB Report reveals that while over 65% of Australian small businesses face economic challenges, half remain optimistic for the future.