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Cloud Communications stories

Video: 10 Minute IT Jams - An interactive demo of Twilio's Messaging API

Twilio developer evangelist Phil Nash showcases an interactive demo on the solution, and discusses customer success stories with this and other Twilio APIs.

By Nick Forrester • 1 min read • Fri, 20th Aug 2021

Software-as-a-Service

Video: 10 Minute IT Jams - Who is Twilio?

In today's interview we have Twilio vice president for APJ Lee Hawksley, who discusses the company's products and solutions.

By Nick Forrester • 6 min read • Wed, 11th Aug 2021

Customer Relationship Management

Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction

Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion.

By Ryan Morris-Reade • 3 min read • Tue, 20th Jul 2021

Unified Communications

8x8 unveils Experience Communications as a Service to help organisations meet new work requirements

8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.

By Shannon Williams • 3 min read • Fri, 28th May 2021

Unified Communications

8x8 adds new business messaging features to Microsoft Teams

8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.

By Ryan Morris-Reade • 3 min read • Tue, 11th May 2021

Unified Communications

LoopUp appoints Leigh Henderson as director of consulting for Australia

As part of his new role, Henderson will oversee the execution of Microsoft Teams cloud telephony deployments, from initial planning to project delivery.

By Staff Writer • 3 min read • Thu, 28th Jan 2021

Unified Communications

Video: 10 Minute IT Jams - Who is 8x8?

TechDay launches 10 Minute IT Jams series, providing insights into technology companies in the Asia-Pacific region. 8x8 discussed in latest video.

By Nick Forrester • 1 min read • Tue, 11th Aug 2020

Unified Communications

RingCentral launches new partner programme

Enables qualifying partners to manage the sales process end-to-end for opportunities for organisations of up to 400 employees.

By Ben Moore • 3 min read • Thu, 4th Jun 2020

Unified Communications

Arkadin relaunches as NTT's cloud communications division

The division will continue to work with organisations to provide collaboration solutions, which in the recent climate is more important than ever.

By Staff Writer • 2 min read • Tue, 24th Mar 2020

EduTech

MNF Enterprise and AARNet announce cloud calling partnership

Together, the two companies will provide voice communications solutions to the country's education and research sector.

By Staff Writer • 2 min read • Mon, 24th Feb 2020

Unified Communications

8x8 names three new global execs

8x8 has appointed Marge Breya as EVP and CMO, Samuel Wilson as chief customer officer and EMEA MD, and Homero Salinas as global VP and commercial sales head.

By Ben Moore • 3 min read • Mon, 20th Jan 2020

Hybrid Cloud

Quantum expands offerings with new line of distributed cloud services

Quantum Corp has launched Distributed Cloud Services to allow users to focus on business goals and improve user experience.

By Staff Writer • 3 min read • Fri, 28th Jun 2019

Unified Communications

Zoom Phone beta announced for local customers

Zoom has launched a beta version of its Zoom Phone service in Australia, introducing BYOC and certifying new desk phone devices from Poly and Yealink.

By Ben Moore • 2 min read • Thu, 16th May 2019