Digital commerce Stories

Indian Stories

Digital commerce stories

Apple Pay launches in India with Axis Bank credit cards

The rollout broadens Apple's reach into India's fast-growing cashless market, but only Axis Bank Visa and Mastercard credit card holders can use it at first.

By Karen Joy Bacudo • 5 min read • This month

Global Stories

Digital commerce stories

Customer Experience

Forrester warns AI costs will cut B2C marketing plans

Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.

By Mara Sugue • 3 min read • Yesterday

Fintech

Samsung deepens Checkout.com payments partnership worldwide

The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.

By Karen Joy Bacudo • 4 min read • 3 days ago

Customer Relationship Management

E-Commerce Data Quality: Prepare for Black Friday and Cyber Monday

Poor customer records can disrupt orders, marketing and service just as Black Friday and Cyber Monday traffic peaks across eCommerce sites.

By Bobby Joseph • 9 min read • 4 days ago

Software-as-a-Service

AI shifts Cybersecurity Awareness Month focus to visibility

Security teams are being pushed to monitor AI activity across systems, as executives warn that unsanctioned tools and hidden agents are outpacing governance.

By Raphael Veloso • 7 min read • This month

Software-as-a-Service

Shopify launches Canvas AI workspace for store design

Merchants can now tweak storefront layouts and code in one workspace, as Shopify rolls out Canvas to cut reliance on design expertise.

By Karen Joy Bacudo • 3 min read • This month

Digital Transformation

Alibaba Cloud expands global footprint with new AI tools

The move brings computing closer to customers as firms race to localise AI workloads and meet regional data rules.

By Raphael Veloso • 4 min read • This month

Data Protection

SEB Baltic taps Entersekt for payment authentication

The deal gives the Baltic bank a risk-based way to cut card fraud while reducing friction for online shoppers across the region.

By Karen Joy Bacudo • 4 min read • This month

Marketing Technologies

Bazaarvoice & Bluefish team up on AI recommendations

Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Digital Transformation

Kitestring & GK Software deepen retail tech partnership

Retailers facing costly store-system upgrades may see faster deployments as the tie-up aims to reduce risk before point-of-sale roll-outs begin.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Digital Transformation

B2B E-commerce Is Going Digital. Are APAC Businesses Ready?

APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.

By Shivani Pimpili • 6 min read • Last month

Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Last month

Data Analytics

AFL Grand Final weekend lifts online spending & traffic

Retailers saw a surge in food, screens and merchandise sales as fans prepared for AFL Grand Final watch parties and post-match celebrations.

By Raphael Veloso • 3 min read • Last month

Stories from Other Regions

Digital commerce stories

Gaming

Appcharge appoints Ronen Morecki as Chief Operating Officer

The hire underscores Appcharge's push to win more app developers as court rulings and regulation open alternative payment routes beyond Apple and Google.

By Sofiah Nichole Salivio • 3 min read • Yesterday

eCommerce

THG Ingenuity named UK eCommerce partner for Tata brands

The deal strengthens Tata Consumer Products' UK direct-to-consumer sales as brands increasingly seek closer customer ties through their own sites.

By Sofiah Nichole Salivio • 4 min read • 4 days ago

Artificial Intelligence

Shopify says AI-referred sessions convert 80% better

AI-referral is becoming a meaningful sales channel for merchants, with Shopify saying such sessions converted 80% better than organic search between April and June 2026.

By Joseph Gabriel Lagonsin • 3 min read • Last week