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Digital commerce stories

AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
Firewalls

AI assistants now read online stores more than twice as often as Google. Most retailers can't see it

Many retailers are missing live customer queries because AI assistants now fetch product pages far more often than Google does.

By Pratham Jani • 6 min read • Last month
NatWest & banks set out AI agent payment principles
Data Protection

NatWest & banks set out AI agent payment principles

Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.

By Karen Joy Bacudo • 5 min read • Last month
Al-Futtaim picks Juspay for 50-brand payments rollout
Digital Transformation

Al-Futtaim picks Juspay for 50-brand payments rollout

Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.

By Karen Joy Bacudo • 4 min read • Last month
Adyen upgrades Authenticate to cut checkout friction
Fintech

Adyen upgrades Authenticate to cut checkout friction

Shoppers may face fewer checkout hurdles as the upgraded system uses machine learning to pick the best authentication method in real time.

By Sean Mitchell • 4 min read • Last month
Bir launches digital push for Azerbaijan micro-firms
Digital Transformation

Bir launches digital push for Azerbaijan micro-firms

Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.

By Sean Mitchell • 3 min read • Last month
Giesecke+Devrient says token platform passes 1.4bn
Fintech

Giesecke+Devrient says token platform passes 1.4bn

Banks face rising pressure to keep digital wallet payments running smoothly as token provisioning becomes central to eCommerce and AI commerce.

By Sofiah Nichole Salivio • 4 min read • Last month
dtcpay raises USD $25 million with SBI as investor
Fintech

dtcpay raises USD $25 million with SBI as investor

The funding will help the Singapore payments firm expand regulated stablecoin services and merchant acceptance across Asia and Europe.

By Karen Joy Bacudo • 5 min read • Last month
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last month

Stories from Other Regions

Digital commerce stories

XConnect & Honey Badger join forces on fraud checks
Multi-factor authentication

XConnect & Honey Badger join forces on fraud checks

Banks and payment firms could gain tighter onboarding checks as the pair combine mobile network signals with identity datasets to spot fraud.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Gkash wins direct access to Malaysia payment rails
Fintech

Gkash wins direct access to Malaysia payment rails

Merchants could see simpler and more reliable QR, debit and online payments as Gkash removes an intermediary link to Malaysia's main rails.

By Karen Joy Bacudo • 3 min read • Last month
Australian shoppers warm to AI for holiday shopping
Data Protection

Australian shoppers warm to AI for holiday shopping

Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.

By Raphael Veloso • 4 min read • Last month
Singapore consumers wary of AI agents making purchases
Data Protection

Singapore consumers wary of AI agents making purchases

Despite strong interest in AI shopping tools, most Singapore consumers want to approve each purchase themselves, a Global Payments survey found.

By Sean Mitchell • 4 min read • Last month
E-commerce marketers shift budgets to AI & cashback
Digital Transformation

E-commerce marketers shift budgets to AI & cashback

AI shopping tools and cashback apps are set to capture most new eCommerce marketing spend as brands move before search and click.

By Karen Joy Bacudo • 4 min read • Last month
Adyen upgrades Authenticate to lift online payments
Fintech

Adyen upgrades Authenticate to lift online payments

Online shoppers could face fewer checkout hurdles as Adyen's updated authentication tool aims to lift conversion by double digits for merchants.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Byrdli launches creator-led Alabama travel commerce campaign
Software-as-a-Service

Byrdli launches creator-led Alabama travel commerce campaign

Travellers can now book Alabama trips through creator storefronts, as BYRDLI tests a model aimed at closing the gap between inspiration and purchase.

By Mara Sugue • 4 min read • Last month
Mastercard & Rogers Bank test AI shopping checkout
Data Protection

Mastercard & Rogers Bank test AI shopping checkout

Canadian shoppers may soon see AI agents make purchases within preset budgets, as the pilot highlights trust and control concerns.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Ecommpay shortlisted for UK PayTech award on AI push
Data Analytics

Ecommpay shortlisted for UK PayTech award on AI push

Declined card payments can cost online merchants sales and repeat custom, making Ecommpay's AI-driven checkout tools a commercial focus.

By Sofiah Nichole Salivio • 3 min read • Last month
dunnhumby ventures backs Azoma in AI shopping push
Marketing Technologies

dunnhumby ventures backs Azoma in AI shopping push

Retailers and brands lack a reliable way to link AI shopping recommendations to sales, a gap Azoma hopes to close with new backing from dunnhumby ventures.

By Karen Joy Bacudo • 4 min read • Last month