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Emergency services stories

Samsung to end Messages app in July 2026 on Galaxy
Wearables

Samsung to end Messages app in July 2026 on Galaxy

Owners of newer Galaxy phones will need to switch to Google Messages, as Samsung’s in-house app is set to stop working in July 2026.

By Sean Mitchell • 4 min read • Wed, 8th Apr 2026
RugGear joins TCCA in critical communications push
Unified Communications

RugGear joins TCCA in critical communications push

Rugged handset maker RugGear will help shape standards for public safety and first responders as broadband systems replace older radio networks.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 2nd Apr 2026
Wavelink to distribute Acromove edge-cloud systems in ANZ
Unified Communications

Wavelink to distribute Acromove edge-cloud systems in ANZ

Remote Australian and New Zealand sites will get faster access to edge AI and private 5G as Wavelink builds a new partner channel.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026
Getac launches rugged CommandCore drone control in ANZ
Digital Transformation

Getac launches rugged CommandCore drone control in ANZ

Getac rolls out CommandCore modular drone control in Australia and New Zealand, targeting defence, public safety and utilities sectors.

By Mark Tarre • 4 min read • Wed, 25th Mar 2026
Smart CT clinches global IT support deals to scale up
Network Infrastructure

Smart CT clinches global IT support deals to scale up

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

By Kaleah Salmon • 4 min read • Tue, 10th Mar 2026

Stories from Other Regions

Emergency services stories

UK telecom servers expose security details, study finds
Virtual Private Networks

UK telecom servers expose security details, study finds

Customer data and service security may be at risk, as nearly one in five UK telecom web servers leak configuration details, a study finds.

By Shannon Williams • 4 min read • Wed, 15th Apr 2026
Motorola Solutions buys Hyper AI 911 call handling solution
Software-as-a-Service

Motorola Solutions buys Hyper AI 911 call handling solution

The deal could ease strain on understaffed call centres by automating routine non-emergency calls and redirecting escalations to 911 staff.

By Jake MacAndrew • 3 min read • Tue, 14th Apr 2026
Australian firms warned on AI atop weak mobile systems
Digital Transformation

Australian firms warned on AI atop weak mobile systems

Weak mobile systems are slowing frontline AI rollouts, with downtime, manual workarounds and connectivity gaps hitting Australian healthcare and logistics teams.

By Sean Mitchell • 4 min read • Mon, 13th Apr 2026
One NZ readies satellite texts as Cyclone Vaianu nears
Unified Communications

One NZ readies satellite texts as Cyclone Vaianu nears

Customers in storm-hit areas could still text if mobile coverage fails, as One NZ prepares satellite backup ahead of Cyclone Vaianu.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026
Vodafone Ireland makes first smartphone satellite video call
Unified Communications

Vodafone Ireland makes first smartphone satellite video call

A new satellite link could keep mobile service alive in remote Irish areas and during outages, using ordinary smartphones without special kit.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Mar 2026
One NZ ends 2G and 3G network services across New Zealand
Unified Communications

One NZ ends 2G and 3G network services across New Zealand

One NZ has switched off its 2G and 3G networks nationwide, freeing spectrum for faster 4G and 5G and leaving holdouts needing new phones.

By Sofiah Nichole Salivio • 3 min read • Tue, 24th Mar 2026
Arlo Europe adds Emergency SOS to smart camera service
Software-as-a-Service

Arlo Europe adds Emergency SOS to smart camera service

Arlo Europe adds an Emergency SOS button to its smart camera service, letting users call local emergency services direct from the lock screen.

By Sofiah Nichole Salivio • 4 min read • Mon, 23rd Mar 2026
Shared fire control hub unites three eastern counties
Digital Transformation

Shared fire control hub unites three eastern counties

Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026
Laser link restores Taiwan Mobile network after typhoon
Unified Communications

Laser link restores Taiwan Mobile network after typhoon

Taiwan Mobile restores typhoon-hit services in Hualien within days, using a 1.25km laser link to bypass a collapsed river bridge.

By Mark Tarre • 4 min read • Wed, 18th Mar 2026
Why 'good enough' voice tools quietly cost businesses
Customer Relationship Management

Why 'good enough' voice tools quietly cost businesses

'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.

By Sofiah Nichole Salivio • 7 min read • Sat, 14th Mar 2026
Rescue dog teams join Victorian network for safer searches
Productivity

Rescue dog teams join Victorian network for safer searches

Victorian volunteer rescue dogs gain direct radio links to emergency services, boosting coordination and safety in remote bushland searches.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
The give to gain principle in high-performance tech environments
Digital Transformation

The give to gain principle in high-performance tech environments

In relentless tech cultures, leaders find that slowing down to mentor, volunteer and share knowledge can unlock far greater performance gains.

By Susan Furber • 4 min read • Wed, 4th Mar 2026
8x8 & KCOM partner on UK public sector CX platform
Unified Communications

8x8 & KCOM partner on UK public sector CX platform

8x8 and KCOM join forces to deliver a UK public sector-focused cloud CX platform, uniting network, contact centre, voice and AI services.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026