TelcoNews India - Telecommunications news for ICT decision-makers

EX / Employee Experience stories

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First Commonwealth enhances workforce communication with ScreenCloud partnership
Last week
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branding
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workforce
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productivity
First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.
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NTT DATA & Microsoft enhance AI-powered tool Copilot for Microsoft 365
Last week
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microsoft
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cx
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ai
NTT DATA, in collaboration with Microsoft, enhances Copilot for Microsoft 365, leveraging profound learning techniques and advanced AI capabilities.
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Bluechip UC named authorised distributor for Zoom solutions
Last month
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uc
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cx
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bluechip infotech
Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.
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Ramco Systems named Leader & Star Performer in APAC payroll assessment
Last month
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ml
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rpa
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ai
Ramco Systems is named 'Leader' and 'Star Performer' second time in a row in Everest Group's APAC payroll assessment.
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ControlUp's new ITSM Connector integrates with ServiceNow for enhanced digital workflow
Last month
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digital transformation
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itsm
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cto
ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.
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Freshworks customers enhance employee experience via increased Microsoft Teams usage
Mon, 30th Oct 2023
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uc
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microsoft teams
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collaboration
Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.
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NTT report: Hybrid working boosts bottom line for Aussie, Kiwi businesses
Tue, 24th Oct 2023
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mobility
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cx
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it infrastructure
NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.
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Short courses on the rise as essential career tools
Sat, 14th Oct 2023
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careers
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job
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workforce
A study has found that Australian workers consider short skill-upgrade courses crucial for job security and wage growth.
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Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Thu, 12th Oct 2023
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cx
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gartner magic quadrant
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customer service
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
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Transforming office desks into stress-free sanctuaries
Wed, 11th Oct 2023
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remote working
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workstation
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productivity
Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.
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WorkBuzz to take its employee engagement platform to the US
Wed, 11th Oct 2023
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hcm
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ex
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software
UK-based employee engagement platform, WorkBuzz, is set to launch in the US, aiming to empower organisations with hard-to-reach workers.
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Zoom enhances it's ecosystem with updated open platform and app marketplace
Thu, 5th Oct 2023
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apps
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collaboration
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data
Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.
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Digital employee experience key to attract young talent: Riverbed
Wed, 4th Oct 2023
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productivity
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millennials
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riverbed
Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.
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Workday unveils new AI and ML capabilities for enhanced employee productivity
Thu, 28th Sep 2023
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ai
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transactions
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workday
Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.
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Why leading ICT employers use incentives for talent retention
Tue, 12th Sep 2023
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it professionals
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new zealand ict sector
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randstad
During these challenging times, employers must continue enhancing the employee experience and developing a strong employer brand.
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Aussie businesses resilient but risk labour shortages: SAP
Wed, 9th Aug 2023
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cybersecurity
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disruption
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labour
Australian businesses are more resilient to major disruptions than the rest of the world, but are at risk of labour and skill shortages.
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Offboarding strategies crucial during economic downturn
Fri, 7th Jul 2023
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strategy
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ex
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economic downturn
Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.
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Oracle launches generative AI-powered capabilities supported by OCI
Fri, 30th Jun 2023
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productivity
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oracle cloud
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oci
Oracle is integrating generative AI-powered capabilities into its Fusion Cloud Human Capital Management to improve HR processes and increase productivity.
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Okta empowers hybrid workforce with latest IAM solution
Wed, 28th Jun 2023
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iam
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okta
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ex
As part of Okta's Workforce Identity Cloud, the solution will deliver stronger authentication to unlock a device, helping organisations achieve zero trust.
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Progress launches new releases to help developers build digital experiences
Thu, 15th Jun 2023
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cx
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progress
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developers
With this latest release, Progress is focused on helping developers address the modern digital requirements enterprises face when providing EX and CX.
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Note to employers: jobseekers demand seamless digital experiences
Tue, 13th Jun 2023
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job seekers
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workforce
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cisco appdynamics
From the Great Resignation to Quiet Quitting, employers are having to manage rapidly evolving and ever more nuanced dynamics within the workforce.
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How to build a tech culture in a non-tech industry
Mon, 22nd May 2023
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steve jobs
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autonomy
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manifesto
Renowned for being agile and innovative, a ‘tech culture’ appeals far beyond traditional technology businesses.
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Lack of network understanding amongst IT leaders
Fri, 12th May 2023
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digitisation
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hpe
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ex
As digitalisation demands increase, IT leaders miss vital connection between the enterprise network and employee experiences.
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UKG, Google Cloud to transform employee experience with Generative AI
Wed, 10th May 2023
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partnerships
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ex
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ukg
UKG will apply Google Cloud's large language models across its HCM suites to deliver more powerful insights to employees and people leaders.