Employee Experience (EX) stories
The resort operator aims to cut fragmented HR work and improve hiring, time tracking and benefits for 30,000 staff across 40 countries.
IT teams can now reuse resolved support tickets as scripts, aiming to cut repeat incidents across managed devices and speed fixes.
Global employers may now face added demand for flexible pay, as workers can divert part of wages into crypto before payroll is finalised.
A single workforce system is now covering more than 2,500 staff across Australia, New Zealand and the US, easing compliance and reporting.
A new AI skills-mapping platform will give the Dutch geolocation group real-time visibility of workforce gaps and learning needs.
Companies are finding that AI boosts performance only when it removes repetitive work, with human judgement still needed to prevent errors and burnout.
Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.
Most firms may be overlooking internal talent, as only 12% of employees and managers said their workplace had no skills visibility problem.
AI is forcing UK firms to rethink productivity as leaders warn that gains will depend on fixing workflows, skills and integration gaps.
Hybrid working is emerging as a key draw for Canadian tech staff, with most business leaders saying flexibility now rivals pay in recruitment.
Payroll mistakes are already pushing some workers into debt, as HBHR says 61% of employees would quit if errors continued for six months.
Local secure access is moving up the agenda as outages, slower performance and data sovereignty concerns reshape how New Zealand firms manage risk.
Retailers could cut missed calls and IT overhead as shared devices let the nearest shop-floor worker answer across shifts.
It aims to ease a GBP £10.3 billion annual hit to UK employers from staff financial stress by adding regulated advice and planning tools.
The insurer will use cloud and AI tools to cut claims admin and speed up customer service under a five-year agreement with Microsoft.
Only 3% of 18-to-24-year-olds see payroll as strategic, raising concerns over future recruitment and pay accuracy for employers.
UK office staff lose nearly two working days a week to admin, leaving many disengaged and prompting some to consider quitting.
Demand for automated workplace IT has pushed ControlUp past USD $100 million ARR, lifting its valuation above USD $1 billion.
More than 1,800 staff will get a single app for pay, training and tasks as the bed retailer replaces several legacy systems.
AI agents are forcing firms to redesign jobs, promotion paths and performance metrics as automation spreads through enterprise teams.