Explainable AI stories
Customer queries can now be directed to experts beyond the contact centre, as 8x8's new tool uses data to match issues in real time.
Finance teams face tighter AP controls and fraud risks as Basware gains a second major analyst endorsement for its AI-driven platform.
Finance teams in two major markets can now query live models in plain language, as Farseer widens its reach beyond Europe.
Retail investors will get ranked, source-cited insights on holdings across shares, ETFs and crypto as CMC Invest rolls out CMC Intelligence.
Client mandates and staff retention are at risk as most professional services firms struggle to turn widespread AI use into daily practice.
The funding will help the London-based firm expand in the US as banks face rising fraud and money laundering risks, and heavier scrutiny.
Insurers testing AI in narrow pilots may now need traceable, governed tools as Earnix pushes its new orchestration layer into daily workflows.
Security teams facing rising alert volumes can now use SentinelOne's autonomous investigations without extra tools or integrations through an opt-in trial.
Firms facing a deepening hiring crunch may use specialist AI agents to handle routine accounting tasks as regulatory workloads rise.
Uninsured cyber and climate losses are widening the protection gap, while insurers lag in scaling AI despite mounting pressure to cut costs.
The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.
A single phishing email can now compromise identities, bypass multifactor authentication and hit endpoints within five minutes, Barracuda said.
Workers could cut enrolment confusion as SAVVI's latest platform uses existing data to recommend benefits choices without lengthy questionnaires.
Finance chiefs are being offered tighter oversight as BlackLine opens a preview of controls for AI-driven work across finance systems.
The free tool could help agencies catch AI answers that mention brands but misstate the facts, as scrutiny of search rankings grows.
Banks face mounting pressure to keep AI, customer data and audit trails inside their own systems as regulatory scrutiny tightens.
Lenders in Australia can now score borrowers without moving data out of Snowflake, as the app targets faster, simpler underwriting.
For brokers, the real advantage is shifting from speed to clearer decisions as AI filters market noise and highlights risks in real time.
Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.
Enterprises can now turn plain-language requests into reviewable AI workflows, as Dataiku seeks to close the gap between prototypes and production.