Forrester Research stories - Page 20
Connecting employee and customer experience a clear path to omnichannel personalisation
Tue, 8th Dec 2020
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crm
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cx
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martech
Connecting employee and customer experiences is crucial for successful business, according to a study by Lucidworks.
ManageEngine recognised by Forrester for PIM and Chatbots
Thu, 3rd Dec 2020
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uc
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pam
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martech
Forrester Research has recognized ManageEngine as one of the top providers in privileged identity management (PIM) and chatbots for IT operations.
Seismic acquires Grapevine6 social sales platform
Thu, 3rd Dec 2020
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social media
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forrester research
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digital marketing
The acquisition will result in an integrated offering called Seismic LiveSocial, a social engagement solution for sales and client-facing teams.
Chillsoft to distribute CyberArk security solutions in NZ & Pacific Islands
Mon, 30th Nov 2020
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pam
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chillisoft
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cyberark
New Zealand IT security distributor Chillisoft has partnered with CyberArk to bring cybersecurity solutions to the region.
Ingram Micro becomes Thycotic's primary distributor in Singapore
Fri, 27th Nov 2020
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iaas
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devops
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partner programmes
Thycotic partners with Ingram Micro to deliver cybersecurity solutions in Singapore, following significant growth in Asia Pacific.
Forrester names Thycotic a Leader in privileged access management
Fri, 20th Nov 2020
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pam
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devops
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iaas
Thycotic named a Leader in Forrester Wave: Privileged Identity Management (PIM) Q4 2020 report, receiving highest scores in 11 criteria.
Why effective data warehousing is critical in today’s data-driven economy
Tue, 17th Nov 2020
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data warehousing
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snaplogic
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forrester research
Data warehousing is crucial for businesses, but challenges like data management and automation hinder success. Budget increases alone aren't enough.
Gigamon and Zscaler release cloud-first network detection for fluid workforces
Thu, 29th Oct 2020
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digital transformation
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advanced persistent threat protection
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breach prevention
The integration of Gigamon ThreatINSIGHT and Zscaler is accelerating digital transformation timelines, according to reports.
Forrester names Pega ‘Leader’ in interaction management
Fri, 23rd Oct 2020
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crm
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cx
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martech
Received top scores in 2/3 high-level categories – current offering and strategy – as well as the highest score possible in 25 of 30 criteria.
How cyber-attackers use Microsoft 365 tools to steal data
Fri, 16th Oct 2020
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cybersecurity
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microsoft office 365
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forrester research
Vectra security research has recently identified how cyber-attackers use Microsoft Office 365 tools against organisations to steal data and take over accounts.
Cohesity and AWS collab on data management-aaS
Thu, 15th Oct 2020
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hyperscale
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public cloud
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partner programmes
Amazon has made an equity investment in Cohesity and together the companies are releasing a new DMaaS offering on AWS.
BayCom partners with NICE inContact to offer cloud contact centre platform in NZ
Mon, 12th Oct 2020
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uc
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data analytics
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cx
BayCom Communications partners with NICE inContact to offer CXone cloud contact centre solution in New Zealand.
Survival of the fittest – how an IT portfolio can be rationalised without losing traction
Fri, 2nd Oct 2020
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virtualisation
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cloud services
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gartner
As tech budgets tighten in Australia and New Zealand, CIOs are turning to cloud and data virtualisation to rationalise IT portfolios and slash costs.
90% of organisations struggling with financial software, study finds
Thu, 1st Oct 2020
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financial systems
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risk & compliance
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forrester research
90% of organizations face financial close challenges due to technology issues, says a Trintech study by Forrester Consulting.
CrowdStrike acquires Preempt Security for $96m, develops zero trust security offerings
Tue, 29th Sep 2020
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malware
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ai security
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ai
CrowdStrike is set to acquire Preempt Security for $96 million, aiming to enhance zero trust security capabilities for customers.
Security training and tech: Empowering staff in a hybrid work environment
Mon, 28th Sep 2020
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phishing
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email security
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cybersecurity
As employees travel back and forth between home and the workplace, are they walking through the door with cyber threats sitting on their devices?.
Oracle recognised in Forrester ANZ Cloud report
Mon, 21st Sep 2020
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saas
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paas
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devops
Named a ‘Strong Performer’ in the Public Cloud Development and Infrastructure Platforms, Australia/New Zealand Forrester Wave.
AI in the finance sector - and how it will revolutionise banking
Wed, 16th Sep 2020
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uc
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fintech
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martech
Resilience is key for businesses during COVID-19. The importance of digital transformation and AI in banking is highlighted in this report.
OVHcloud launches new hosted private cloud solution
Thu, 10th Sep 2020
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private cloud
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certification
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forrester research
OVHcloud has released its Hosted Private Cloud Premier offering, with a focus on providing competitive performance, security, isolation and location of data.
Forrester Research highlights top cloud contact centre solution
Mon, 31st Aug 2020
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crm
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uc
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data analytics
NICE inContact's CXone has been ranked top for cloud contact centre solutions by Forrester Research, excelling in current offering and strategy categories.