About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 3
Businesses turn to immersive phygital experiences for engagement
Last week
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cx
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martech
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ai
Businesses are leveraging immersive phygital experiences, blending physical and digital interactions, to enhance customer engagement.
Online shopping sees surge in parcel theft claims in Australia
Last week
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online shopping
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black friday
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
AI expert offers tips to help small businesses leverage AI tools
Last week
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ai
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content creation
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productivity
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.
UK banks lead AI talent hiring surge as Europe catches up
Last week
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hsbc
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credit suisse
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evident
UK and European banks ramp up AI recruitment to boost workforce productivity, with a 12% rise in AI roles in UK banks and Deutsche Bank and Santander leading efforts.
UK businesses hit hard by AI-driven cyber threats, says report
Last week
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ai security
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hsbc
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financial institutions
A Darktrace report reveals that 71% of UK businesses have faced AI-powered cyber threats, with 95% feeling unprepared. Firms like Barclays and HSBC are at risk.
UK businesses embrace Gen AI in procurement for efficiency gains
Last week
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digital transformation
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ai
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digitisation
Almost 25% of UK firms have adopted Generative AI in procurement, cutting manual tasks by 44%, reveals Ivalua research. Future efficiency gains are projected.
Coveo report: UK shoppers demand better digital experiences
Last week
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
97% of Australians targeted by digital scams, says PayPal report
Last week
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martech
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commerce systems
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payment technologies
A PayPal study reveals 97% of Australians have faced online scam attempts, with most turning to millennials for tech safety support.
UK tech executives confident in AI skills but ROI concerns persist
Last week
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devops
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apm
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data privacy
A new AI survey reveals 85% of UK tech leaders hail their AI skills but face budget, talent, and complexity barriers, with mixed ROI views.
Red Hat report reveals major security concerns with Kubernetes
This month
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firewalls
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devops
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network security
Red Hat's latest State of Kubernetes Report reveals 46% of organisations suffered revenue or customer losses due to Kubernetes security incidents last year.
Cybercriminals exploit ChatGPT for near-perfect phishing emails
This month
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cybersecurity
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software development
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cybercriminals
ReliaQuest's latest report reveals cybercriminals are exploiting ChatGPT and other AI tools to create near-perfect phishing emails, achieving a 2.8% success rate.
AI's transformative impact celebrated on AI Appreciation Day
This month
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advanced persistent threat protection
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ai security
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risk & compliance
As AI Appreciation Day on 16 July nears, industry leaders highlight AI's transformative role in sectors like cybersecurity and data management.
Cloudflare Q2 report highlights surge in global DDoS attacks
This month
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ai
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singapore
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russia
Cloudflare's Q2 2024 DDoS Threat Report unveiled a 20% rise in DDoS attacks, with 4 million assaults mitigated.
Gap found between data security perceptions & breach reality
This month
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edutech
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ransomware
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apm
Report reveals a disconnect between perceived and actual data security, with 63% of firms overestimating their protective measures despite record data breaches.
Adaptive Shield unveils new AI security features at RSA Conference
This month
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ai
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security posture
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salesforce einstein
Adaptive Shield debuts SSPM detection and response tools for AI applications at RSA Conference 2024, tackling security risks of generative AI integration.
Digital transformation in utilities hampered by leadership conflict
This month
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data analytics
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digital transformation
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cx
A new IFS study shows only 20% of utilities firms have completed digital transformation, despite AI being a top priority.
AI-driven sourcing cuts costs by 20% for Global 2000 firms
This month
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ai
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productivity
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procurement
AI-driven procurement by Globality and HFS Research shows Global 2000 firms boosting productivity by 70% and cutting costs by 20%, enhancing efficiency.
Report reveals global struggles in vulnerability response
This month
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advanced persistent threat protection
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risk & compliance
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cybersecurity
A new Intigriti report reveals that 75% of firms worldwide fail to address critical vulnerabilities within 24 hours, risking severe repercussions.
Juniper Networks partners with Milano Cortina 2026 Foundation
This month
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cybersecurity
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cleantech
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data management
The collaboration focuses on optimising network systems and ensuring data security for the international sporting event, and marks Juniper's Olympic debut.
OpenUK reveals manifesto to bolster UK's open technology sector
This month
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software development
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github
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transparency
OpenUK's Open Manifesto urges the UK government to boost open technology through skill development, public sector integration, and AI transparency.