Chatbots stories - Page 31
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
Robo-advisors, chatbots & NZ's artificially intelligent future
Tue, 17th Oct 2017
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it automation
Artificial Intelligence Forum of New Zealand encourages Kiwis to embrace AI benefits and warns of potential impacts on economy and society.
Survey shows companies with best tech also have best customer experience
Thu, 12th Oct 2017
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data analytics
A new survey has revealed a clear connection between customer experience and technology adoption - but human capital is still very important.
How Kiwis use artificial intelligence in everyday life
Wed, 11th Oct 2017
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robots
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martech
From Netflix recs to chatbots, Kiwis are seamlessly integrating AI into their daily routines, redefining user interactions.
Kiwis get ready to Wi-Fly: Air New Zealand trials in-flight Wi-Fi
Mon, 9th Oct 2017
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martech
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wireless networks
Air New Zealand begins the trial of its in-flight Wi-Fi service on one of its long-haul Boeing 777-300 aircraft.
How to restore customer loyalty after a data breach
Fri, 6th Oct 2017
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Businesses must elevate their customer experience to regain trust after data breaches, with transparency and automation key to loyalty.
Ever wanted to know how Xero does incident management?
Wed, 4th Oct 2017
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devops
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fintech
DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
Learn to speak 30 different languages with virtual reality
Mon, 25th Sep 2017
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gaming
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edutech
ATi Studios launches MondlyVR, a language app that combines VR, voice chatbot and speech recognition to teach users languages in minutes.
Sunny the chatbot is here to help Kiwis sort out their solar power
Fri, 15th Sep 2017
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New Zealanders on TradeMe can now chat with an AI bot named Sunny to determine the savings and benefits of switching to solar power.
Air New Zealand employs a friendly robot in their five-day social experiment
Wed, 23rd Aug 2017
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robots
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martech
Air New Zealand and Commonwealth Bank are testing the use of social robots in travel journeys at Sydney Airport.
Exclusive: Frost & Sullivan talks AI, robo-advisors and frictionless shopping
Tue, 22nd Aug 2017
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martech
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ai
AI is here, right now. Frost & Sullivan ANZ head of research for DX Audrey William sits down to chat with us about how AI is changing business.
Exclusive: Frost & Sullivan outlines the ‘massive’ AI opportunity for resellers
Mon, 21st Aug 2017
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Local integrators and resellers are yet to fully capitalise on the AI opportunity - and it's a 'massive' opportunity says Frost & Sullivan.
Gartner hype cycle outlines the technologies for workforce digital dexterity
Mon, 21st Aug 2017
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digital signage
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data analytics
Augmented data discovery, personal analytics, conversational UI and virtual assistants - welcome to the digital workplace of the - near - future.
Enterprise IoT 'mainstream' in Australia, as businesses embrace emerging tech
Thu, 3rd Aug 2017
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drones
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blockchain
IoT, AI, AR, blockchain - they're not technologies for the future for Australian businesses who are already embracing the new technologies.
Dimension Data: Digital workplaces keep Kiwi businesses – and customers – happy
Fri, 28th Jul 2017
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Dimension Data study reveals that embracing digital workplaces is key for Kiwi businesses seeking to enhance customer satisfaction.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
Freshworks acquires startup's chatbot-building platform
Mon, 24th Jul 2017
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martech
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ai agents
Joe Hukum’s technology is powered by a robust decision tree framework that automates sales, service, and support workflows, across various channels.
Wellington students win MYOB IT Challenge with virtual assistant app
Tue, 11th Jul 2017
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digital signage
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fintech
The Victoria Uni team’s Mind Me app an application that allows users of cloud-based accounting software to interact with a virtual assistant.
Going rogue: The challenges of AI in customer service
Tue, 27th Jun 2017
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AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
A trillion-dollar boost: Salesforce releases new research on the economic impact of AI on CRM
Thu, 15th Jun 2017
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data analytics
By 2021, AI-powered CRM activities could increase global business revenues by US$1.1 trillion and create 800,000 net-new jobs.