Conversational AI stories
Marketers could soon let AI agents handle campaigns, content and analytics as Adobe ties its creative tools to one workflow system.
Users can now get help without leaving the app, as Amplitude's new assistant uses in-product data to guide and complete tasks.
Joint customers could cut campaign overhead as SAP and Google Cloud tie customer data and AI agents across platforms, with rollout due in 2026.
Retailers are being pitched AI tools that can cut routine contact volumes while improving speed and continuity across channels for shoppers.
Many large companies are making support harder to reach, with most failing to offer clear web, chat or phone access, a Parloa study found.
Businesses can now query Oracle databases in Gemini Enterprise without SQL, as Oracle and Google Cloud widen multicloud AI access while keeping data governed.
Customers will build and manage AI agents in one place as Google Cloud folds Vertex AI services into Gemini Enterprise Agent Platform.
Security teams can now apply one policy model across more AI agents as Bedrock Data adds Google Vertex AI to ArgusAI.
Thailand’s enterprise AI market is getting a more exclusive channel as Gulf Edge gains sole rights to Kore.ai’s platform in key sectors.
Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.
More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.
Businesses must now manage how AI systems interpret their brands, as Adobe sees discovery traffic from chat tools and browsers rising fast.
US wealth clients will get market insights and reminders from Citi Sky as Citi rolls out the AI assistant alongside advisors this summer.
The rollout puts generative AI in front of Citigold clients as banks race to show it can aid investors without sidelining advisers.
The three-year spend will expand local cloud capacity, boost cyber defences and train millions of workers as demand for AI grows.
The rollout is intended to speed up admissions and student support at the medical school, where staff face rising pressure to respond quickly.
UK finance leaders see AI mistakes and opaque outputs as the main obstacle to wider use, with trust beating speed in a Bloomberg poll.
Homeowners can now draft and revise layouts in plain language as the Montreal startup’s latest release bundles planning, editing and visualisation.
Marketers could cut manual campaign work as the new platform uses customer data and AI agents to trigger actions across channels in real time.
Customers can now freeze cards or check spending by text or voice, as Revolut joins banks racing to make finance apps conversational.