Customer engagement stories - Page 14
Talend appoints Casey George as Chief Revenue Officer
Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
Nuix appoints Jason Wilson as Chief Product Officer on the Leadership Team
Fri, 21st Oct 2022
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data analytics
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cx
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martech
Nuix hires Jason Wilson as CPO responsible for product strategy and roadmap, with extensive experience in product leadership roles. #Nuix #productstrategy.
Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer
Fri, 21st Oct 2022
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cx
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martech
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customer engagement
Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.
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Atomic.io appoints Ben Styles as Chief Product & Marketing Officer
Fri, 14th Oct 2022
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fintech
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cx
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martech
Melbourne-based tech product leader Ben Styles hired to lead global expansion for SaaS company Atomic.io, following NZD 5m capital raise in August.
ONGO appoints Aye Myat Khine as CEO
Fri, 16th Sep 2022
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cx
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martech
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customer engagement
Amy Myat Khine appointed as CEO of ONGO, the largest digital payment platform for businesses in Myanmar, succeeding Allen Gilstrap.
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Tourwriter appoints Lisa Gardiner as Head of Growth
Fri, 12th Aug 2022
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cx
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martech
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travel
Tourwriter, a technology company in travel, has announced the appointment of Lisa Gardiner as its new growth head.
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Yubico appoints Selina Goh & Derix Suartyo as ASEAN regional sales director & ASEAN solutions engineering lead
Fri, 29th Jul 2022
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digital transformation
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cx
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martech
Yubico hires Selina Goh and Derix Suartyo in roles to support strategic growth in APAC; both bring extensive experience in cybersecurity and IT infrastructure.
Tranxactor Group to build customer loyalty with Oracle
Thu, 28th Jul 2022
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cx
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martech
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commerce systems
Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.
Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate vice president
Fri, 22nd Jul 2022
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cx
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martech
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microsoft
Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate VP to unlock growth and innovation with partners worldwide.
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Colt Technology Services appoints Katsuya Oe as Asia sales vice president
Fri, 1st Jul 2022
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cx
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martech
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sales
Katsuya Oe appointed as Colt's Asia sales VP to lead enterprise sales in Japan and strategic alliances in Hong Kong and Singapore.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Fri, 3rd Jun 2022
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cx
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martech
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sap
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
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Confluent appoints Gavin Jones as Australia & New Zealand sales vice president
Fri, 27th May 2022
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data analytics
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cx
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martech
Confluent has appointed Gavin Jones as Australia and New Zealand sales VP, tasked with growing the company's presence in the region.
Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.
Twilio appoints Reeny Sondhi as Chief digital officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio has hired Reeny Sondhi as Chief Digital Officer and Amy Holcroft as Chief Privacy Officer to focus on customer engagement and privacy.
Flintfox appoints Chris Dieringer as Chief Customer Officer
Fri, 1st Apr 2022
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digital transformation
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cx
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martech
Microsoft industry veteran Chris Dieringer becomes Chief Customer Officer to oversee customer experience at Flintfox.
Research finds more than half of APAC consumers think customer service is an afterthought
Thu, 20th Jan 2022
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crm
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cx
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martech
Zendesk's annual research has uncovered a gap between consumer expectations and company actions regarding customer service.
ActiveCampaign automates sales engagement into customer lifecycle
Mon, 8th Nov 2021
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cx
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martech
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sales
ActiveCampaign launches sales engagement solution to enable businesses of all sizes to grow by unifying sales and marketing data.
How card-linked loyalty programs will take eCommerce to the next level
Thu, 14th Oct 2021
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crm
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cx
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martech
A card-linked loyalty program can help retailers and service providers take their eCommerce to the next level in several ways.
Genesys looks to humanise customer experiences with latest release
Fri, 8th Oct 2021
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crm
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uc
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cx
Genesys launches eLearning program BeyondCX to help contact centre staff improve empathy skills and deliver personalised experiences.
The foundations of a modern data-driven organisation: Obtaining a clear view of the customer
Wed, 6th Oct 2021
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crm
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cx
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martech
The key to understanding customers lies in listening to them and connecting through various communication channels, says expert.