Operator Connect stories
CallTower partners with Tollring to boost call analytics on Teams
Tue, 30th Jul 2024
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uc
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cx
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martech
CallTower collaborates with Tollring to enhance Microsoft Teams with Analytics 365, promising improved call data insights, team performance, and customer engagement.
Tollring launches AI-powered recording for Microsoft Teams
Tue, 11th Jun 2024
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uc
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cx
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martech
Tollring has unveiled Analytics 365 AI-Powered Recording for Microsoft Teams, enhancing its toolset with live transcription and AI-driven analysis, starting at US$7 per user.
Global UCaaS market to reach 131 million users by 2028
Fri, 22nd Mar 2024
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convergence
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cagr
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mobile
Global Unified Communications as a Service market set for a 10.3% growth over the next five years, with mobile UCaaS services gaining momentum.
Gamma acquires Coolwave to boost global voice services presence
Thu, 8th Feb 2024
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uc
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cloud services
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contact centre
Gamma Communications has strategically acquired international SMS and voice services provider, Coolwave Communications, bolstering its global presence and voice services.