Virtus Health to implement global RingCentral communication platform
Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.
RingCentral boosts UK healthcare with AI & EHR integrations
RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.
Brits prefer pest infestation over poor customer service, study reveals
Research by AI specialist RingCentral finds 18% of Brits would rather have a household pest problem than engage with corporate customer service, with poor experiences deterring 65% from repeat business.
RingCentral leads in Gartner's Magic Quadrant for Unified Communications for ninth year
AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.
Alert anxiety hits workers over constant out-of-hours notifications
Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.
Access4 names Virtual IT Group as its Diamond++ Partner in Australia
UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.
RingCentral predicts key corporate trends for Australia in 2024
RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.
RingCentral launches all-in-one event solution in Australia & New Zealand
RingCentral debuts its all-in-one event solution, RingCentral Events, in Australia and New Zealand, catering to virtual, onsite, and hybrid events.
Significant increase in the number of apps at work
This is leading to a rise in stress and anxiety in the workplace and the blurring of work-life boundaries for Australian workers.
This call will be recorded for its business insights
The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.
RingCentral completes global first, rolls out compliant cloud phone services in India
RingCentral becomes the first global cloud provider to offer fully compliant cloud phone services in India, following regulatory verifications.
Are your communications just good enough or great?
Collaboration solutions may not be good enough for customer communications, but RingCentral for Microsoft Teams is.
RingCentral: Celebrating Five Great Years in Australia
Five years ago in March, we established RingCentral in Australia, and the UCaaS landscape was very different to where we are today.
RingCentral #1 across all use cases in 2021 Gartner report
Gartner ranks RingCentral #1 for all unified communications use cases in the 2021 Critical Capabilities report.
Evergreen Shipping Agency rolls out Avaya Cloud Office
Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.
Digital insight through UCaaS to improve customer experience - RingCentral
The introduction of UCaaS is revolutionizing customer service, providing greater visibility and reporting on call status and metrics.
RingCentral & Vodafone launch UC solution in Hong Kong, Singapore
Vodafone Business and RingCentral team up to offer unified communications package with video phones and 5G in Asia, UK, and Europe.
RingCentral and Mitel enter strategic partnership to enrich cloud comms
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
RingCentral survey reveals how Aussie workers feel about hybrid and remote working
Australian workers anxious about returning to the office, while business leaders support hybrid and remote working, says a study by RingCentral.
RingCentral unveils new Microsoft Teams enhancements and BYOC
Global enterprise cloud communications provider RingCentral has unveiled a new set of phone capabilities to the Microsoft Teams platform.
RingCentral powers hybrid workforces of the future with latest updates
RingCentral introduces new features for RingCentral MVP to address challenges faced by workers in a hybrid world.
Maintaining a customer-centric organisation in an increasingly digital world
The shift to digital channels and remote collaboration is creating challenges for organisations. Key questions and solutions are explored in this article.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Having a healthy company culture could mean success during COVID-19
Creating frequent opportunities for social and professional remote interactions leads to a more engaged, productive workforce, says new study.