TelcoNews India - Telecommunications news for ICT decision-makers

Whatsapp stories - Page 3

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Cybercriminal groups use RDGAs in scams, phishings

Tue, 29th Apr 2025
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malware
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phishing
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email security
Cybercriminal groups Reckless Rabbit and Ruthless Rabbit use registered domain algorithms to carry out investment scams costing US consumers USD $5.7 billion in 2024.
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Trojan banker attacks on Android rise 196% in 2024

Thu, 6th Mar 2025
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endpoint protection
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phishing
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advanced persistent threat protection
Kaspersky's latest report reveals a staggering 196% spike in smartphone malware attacks in 2024, with Trojan banker incidents tripling compared to last year.
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Gen's report reveals surge in cyber threats for Q4 2024

Wed, 19th Feb 2025
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malware
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ransomware
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endpoint protection
Gen's Q4 2024 Threat Report reveals a staggering 2.55 billion cyber threats were blocked, with 321 threats emerging every second, highlighting alarming trends in online fraud.
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Exclusive: Babeltext aims to break language barriers in global messaging

Wed, 12th Feb 2025
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martech
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commerce systems
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wechat
Babeltext launches an AI-driven messaging platform aimed at breaking language barriers, enabling real-time communication in 195 languages for global users.
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Android users targeted by fake wedding invitation malware

Thu, 6th Feb 2025
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malware
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endpoint protection
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edr
Cybersecurity experts from Kaspersky have uncovered a nefarious scheme targeting Android users, with a malware disguised as wedding invitations stealing sensitive data.
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Gallabox raises USD $3.5m to boost AI WhatsApp tools

Thu, 30th Jan 2025
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saas
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edutech
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cx
Gallabox has secured USD $3.5 million in seed funding to enhance its AI-driven WhatsApp tools, aiming to transform communication for small and medium enterprises.
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Global Internet traffic up 17% in Cloudflare's 2024 review

Thu, 12th Dec 2024
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advanced persistent threat protection
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digital entertainment
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genai
Cloudflare's 2024 Year in Review reveals a 17% rise in global Internet traffic, with Google maintaining its top service status for the third year running.
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Sinch reveals insights on 2024 Black Friday shopping trends

Thu, 12th Dec 2024
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cx
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martech
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whatsapp
Sinch reports that Black Friday and Cyber Monday generated USD $118.2 billion in November 2024, highlighting consumer demand for personalised, omnichannel engagement.
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Sinch predicts personalised, secure shopping trends for 2024

Thu, 28th Nov 2024
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cx
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martech
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personalisation
Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.
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Babeltext transforms global messaging with 135-language tool

Fri, 22nd Nov 2024
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edutech
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cx
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martech
Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.
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Mitel & Talkative enhance AI capabilities in call centres

Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
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Cloudflare & WhatsApp collaborate on key verification service

Fri, 27th Sep 2024
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encryption
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apps
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cloud services
Cloudflare introduces Plexi to verify public keys in end-to-end encryption for messaging apps, starting with WhatsApp, enhancing user trust and security.
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Proofpoint launches AI-driven Digital Communications Governance solution

Thu, 5th Sep 2024
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
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Salesforce to launch autonomous AI agents for sales teams in October

Tue, 27th Aug 2024
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martech
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cdp
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ai
Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.
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Zendesk launches Relay to enhance outbound communication

Thu, 22nd Aug 2024
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cx
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martech
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whatsapp
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
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Zendesk & Meta boost proactive customer communication with Relay

Thu, 22nd Aug 2024
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cx
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martech
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whatsapp
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
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CloudSEK report uncovers rise in investment scams on social media

Fri, 5th Jul 2024
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social media
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whatsapp
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threat intelligence
CloudSEK reveals a surge in investment scams through WhatsApp and Telegram, with 29,000 fraudulent ads on Facebook and over 81,000 fake Twitter accounts.
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Bitdefender report finds Discord rife with malware & scams

Mon, 3rd Jun 2024
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malware
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email security
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cybersecurity
Bitdefender's report uncovers Discord as a hotbed for malware, phishing, and scams, with 50,000 dangerous links detected in six months, targeting Australia and Indonesia among others.
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Salesforce enhances Service Cloud for unified customer care

Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
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Sendbird's new platform aims to cut business SMS costs by 30%

Tue, 9th Apr 2024
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cx
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martech
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ai
Sendbird launches Business Messaging platform, a cost-efficient omnichannel communication solution for businesses, potentially reducing message-related expenses by 30%.