TelcoNews India - Telecommunications news for ICT decision-makers

Whatsapp stories - Page 4

Img iw52sng4vmbmr4vmm0manrmf

Pegasus spyware could target iOS devices, says Group-IB

Thu, 21st Mar 2024
#
encryption
#
data privacy
#
ios
A recent analysis by Group-IB sheds light on the alarming potential of Pegasus spyware, exploring wider implications for the famed security of iOS products.
Img y0s2mxde67infiexp6ygto88

LeapXpert reveals Maxen, a GenAI app to boost client communication

Thu, 21st Mar 2024
#
uc
#
risk & compliance
#
genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
Img flnw9jimwgpxvlfixxoms7oh

Decline in trust with SMS platforms predicted by new XConnect study

Thu, 8th Feb 2024
#
phishing
#
email security
#
cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Img jdwwdv6uiyie9bm2vyabj63b

Global social media users surpass 5 billion mark, reports Digital 2024

Wed, 31st Jan 2024
#
instagram
#
social media
#
whatsapp
Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.
Img 9131x29kh0i3n3rkffgepkkm

Air India launches AI assistant AI.g on WhatsApp for customer support

Thu, 11th Jan 2024
#
whatsapp
#
connectivity
#
customer support
Air India's AI-driven virtual assistant, AI.g, has been launched on WhatsApp to offer customers an easily accessible support channel for over 1300 travel-related enquiries.
Img dqlyxanzfyxwmfgsnq2hvllg

AI marked as top cybersecurity challenge for next year

Tue, 9th Jan 2024
#
martech
#
iot
#
commerce systems
Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.
Img czssglip4sbp6iheosrwfieh

Google unveils Gemini, it's multimodal AI model that beats ChatGPT

Thu, 7th Dec 2023
#
devops
#
data analytics
#
martech
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
Img xungihmqdv98zwbtwzfkxzfs

Zoom looks to enhance CX with AI-powered refinements

Thu, 7th Dec 2023
#
crm
#
uc
#
data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Img ysfcb1ajylpjyrheop8pptzb

Google apps, WhatsApp identified as primary malware conduits in retail sector

Thu, 16th Nov 2023
#
phishing
#
email security
#
google
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
India class

Indian teachers co-design AI tool with Microsoft for enhanced learning

Thu, 2nd Nov 2023
#
agentic ai
#
ai models
#
copilots
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
Mobile

Squire Technologies launches Mirus, a game-changer in mobile communication

Fri, 27th Oct 2023
#
firewalls
#
breach prevention
#
wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
Video

Balancing digital video demand and environmental sustainability in tech

Tue, 24th Oct 2023
#
supply chain
#
power / energy
#
whatsapp
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
Xmas

Securing festive shopping: Tips to avoid online scams and protect personal data

Tue, 24th Oct 2023
#
martech
#
commerce systems
#
passwordless
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
Fallback

Envato appoints Noelle Kim as Global CMO to Empower Creative Community

Tue, 10th Oct 2023
#
ai
#
google
#
facebook
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
Gettyimages 1400598220

Publicis Sapient helps Salesforce users' integrate with WhatsApp

Fri, 6th Oct 2023
#
edutech
#
data analytics
#
martech
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
Image003

Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
#
uc
#
cx
#
martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Gettyimages 1438649396

How WhatsApp makes money explained

Wed, 6th Sep 2023
#
uc
#
martech
#
voip
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
Gettyimages 1023224312

FedEx Express announces WhatsApp integration in AMEA region

Thu, 27th Oct 2022
#
e-commerce
#
whatsapp
#
transport
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
Gettyimages 1257137001

Encrypted chat apps doubling as illegal marketplaces

Mon, 17th May 2021
#
ddos
#
whatsapp
#
cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
Skiproaming

Meet SkipRoaming: 'Like WhatsApp on steroids'

Tue, 26th May 2015
#
uc
#
messenger
#
voip
UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.