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Employee Experience (EX) Stories - Page 4

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Employee Experience (EX) stories

ControlUp adds Intel Device IQ to desktop monitoring
Human Capital Management

ControlUp adds Intel Device IQ to desktop monitoring

It gives IT teams earlier warning of laptop faults by tying silicon-level telemetry to user experience data on hybrid work PCs.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026
Litmos flags AI ceiling as skills outpace promotions
Digital Transformation

Litmos flags AI ceiling as skills outpace promotions

Many workers see AI training fail to translate into pay rises or faster promotion, exposing a widening gap in workplace progression.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026
HP unveils AI security tools for workplace PCs & printers
Data Protection

HP unveils AI security tools for workplace PCs & printers

Businesses using encrypted PCs face a new hardware threat as HP rolls out TPM Guard, designed to block physical attacks that can bypass BitLocker.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Mar 2026
Omnissa study finds AI surge & endpoint security gaps
Data Protection

Omnissa study finds AI surge & endpoint security gaps

Unsanctioned AI use is racing ahead of oversight, while many regulated organisations still leave endpoints outdated, unencrypted or unstable.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026
Origin raises USD $30 million to streamline global benefits
Digital Transformation

Origin raises USD $30 million to streamline global benefits

Origin secures USD $30 million to scale its AI-driven platform simplifying fragmented global employee benefits for large multinationals.

By Karen Joy Bacudo • 5 min read • Wed, 25th Mar 2026
TeamViewer launches AI reporting tool for IT teams
Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026
ECI Software certified as great place to work in eight countries
Human Capital Management

ECI Software certified as great place to work in eight countries

ECI Software wins 2026 Great Place to Work certification across eight countries, as 82% of staff rate it a great workplace.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026
Qualtrics names Act XM top APJ partner in debut awards
Digital Transformation

Qualtrics names Act XM top APJ partner in debut awards

Qualtrics crowns Act XM top Asia Pacific Japan partner as it launches inaugural global Partner of the Year Awards across five categories.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 19th Mar 2026
MHP named ServiceNow's Automotive Partner of the Year
Digital Transformation

MHP named ServiceNow's Automotive Partner of the Year

ServiceNow names Porsche-owned consultancy MHP Automotive Partner of the Year, citing AI-powered workflows and measurable business results.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026

Stories from Other Regions

Employee Experience (EX) stories

Manchester tech event to focus on AI, trust & risk
Unified Communications

Manchester tech event to focus on AI, trust & risk

Boards face mounting pressure to prove AI and automation improve service, resilience and compliance as Manchester Tech Week opens in Manchester Central.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026
P&N Group unifies bank service with Genesys, Salesforce
Customer Relationship Management

P&N Group unifies bank service with Genesys, Salesforce

Australia's P&N Group has adopted Genesys-Salesforce CX Cloud to unify P&N Bank and BCU Bank contact centres and cut admin for staff.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
Hostplus signs five-year IT services deal with Interactive
Digital Transformation

Hostplus signs five-year IT services deal with Interactive

Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Mar 2026
Deskpro launches on AWS European Sovereign Cloud in EU
Software-as-a-Service

Deskpro launches on AWS European Sovereign Cloud in EU

Deskpro rolls out its help desk platform on AWS European Sovereign Cloud, targeting EU customers with strict data residency demands.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
Software complexity costs UK firms GBP £32bn a year
Software-as-a-Service

Software complexity costs UK firms GBP £32bn a year

Complex software sprawl is costing UK firms more than GBP £32bn a year, as over a fifth of tech spend is now linked to buyer's remorse.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Singaporeans want phone support as firms push digital
Unified Communications

Singaporeans want phone support as firms push digital

Singaporeans still prefer calls for customer support, but firms are shifting budgets to digital self-service and AI, risking a widening gap.

By Kaleah Salmon • 5 min read • Wed, 18th Mar 2026
Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Lancom earns Microsoft Modern Work Enterprise status
Data Protection

Lancom earns Microsoft Modern Work Enterprise status

Lancom Technology has secured Microsoft's Modern Work Enterprise status, recognising its capability to deliver Microsoft 365 at scale.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Mar 2026
Phoenix Software named fourth on UK Best Workplaces list
Human Capital Management

Phoenix Software named fourth on UK Best Workplaces list

York-based Phoenix Software has been ranked fourth in Great Place to Work UK's Best Workplaces 2026 list for large employers.

By Sofiah Nichole Salivio • 3 min read • Fri, 13th Mar 2026