Conversational AI stories
Simpler Today AI secures INR ₹20 lakh to expand its legal AI platform, aiming to ease India's justice backlog and widen access to legal help.
London mental health AI platform JAAQ raises GBP £13 million Series A to embed clinically governed support into employers' and insurers' apps.
NeuReality taps ex-Google AI Product Leader Shalini Agarwal as Senior Adviser to steer strategy and scale its NR-NEXUS inference platform.
Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.
Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.
Australian fintech Vivi unveils AI-native money platform on Pismo with Visa debit card, FX features and high-interest savings tools.
Graylog launches explainable AI and agentic workflows to help lean SecOps teams automate threat triage, investigations and response.
Snowflake debuts Project SnowWork, an “agentic” AI platform that turns conversational prompts into governed, end-to-end business execution.
Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.
Accenture and Databricks launch a joint group to help enterprises move AI agents from pilots to large-scale, production deployments.
Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.
Most governments will lean on AI agents for routine decisions by 2028, with stricter explainability and human oversight baked in by 2029.
First Connect rolls out AI Appetite Finder to help independent agents match complex commercial risks to receptive carriers in real time.
Starling launches an in-app agentic AI assistant for personal accounts, claiming a UK first in conversational money management tools.
VerbaFlo secures $7m seed funding led by Pi Labs to scale its multilingual AI platform for rental housing operators worldwide.
AI agents are quietly reshaping retail, and sluggish loyalty platforms risk losing transactions long before shoppers know they've gone.
Carsales launches a ChatGPT app to let Australians find car listings through conversational AI searches, boosting visibility for sellers.
Pattern debuts LLM Access Audit and GEO Scorecard in Australia to help brands track and optimise visibility across generative AI tools.
Vection lands AUD $4m in new Algho AI contracts across Italy, expanding deployments in rail, healthcare, utilities and hospitality.
AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.